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Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

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Verified reviews for Xero

297 reviews matching your filters

Fiona Ellery

HR manager · 201-500 employees · Marketing and advertising

United Kingdom
4.0

16 Mar 2026

Great for connecting other systems

Payroll is included from the Grow plan so we dropped a second subscription, and MTD VAT submissions have never once given us trouble. The introductory discount ends and the standard price is a jump, but we live with it.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months8 found this helpful

Olivia Bramley

Office manager · 11-50 employees · Veterinary

United Kingdom
4.0

4 Mar 2026

The nicest accounting software to use

MTD VAT submissions have never once given us trouble, and bank reconciliation is the fastest I have used, a month clears in minutes. The introductory discount ends and the standard price is a jump, but we live with it.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months29 found this helpful

Amy Whitfield

Bookkeeper · 11-50 employees · Education

United Kingdom
4.0

2 Mar 2026

Great for connecting other systems

CIS calculations for subcontractors are handled properly. Only real gripe is that most businesses need to start on Grow, not the headline entry plan.

Pros

CIS calculations for subcontractors are handled properly.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months29 found this helpful

Fiona Quinn

Founder · 11-50 employees · Property and lettings

United Kingdom
3.0

24 Feb 2026

Solid, with a weak entry tier

The app marketplace connected our stock system in an afternoon. That said, reporting is clean but less customisable than I expected and most businesses need to start on Grow, not the headline entry plan.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
4.0
Value for money
2.0
Customer service
4.0
Functionality
3.0
Used for 2+ years9 found this helpful

Bethany Corrigan

Finance manager · 51-200 employees · Veterinary

United Kingdom
5.0

21 Feb 2026

Fast month end, every time

MTD VAT submissions have never once given us trouble, and bank reconciliation is the fastest I have used, a month clears in minutes. No complaints so far.

Pros

MTD VAT submissions have never once given us trouble.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months27 found this helpful

Stephen Dunmore

Owner · 1-10 employees · Healthcare

United Kingdom
5.0

20 Feb 2026

Reconciliation is unmatched

CIS calculations for subcontractors are handled properly, and the interface is genuinely pleasant, which sounds minor until you use it daily. No complaints so far.

Pros

CIS calculations for subcontractors are handled properly.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months6 found this helpful

Aisha Ferreira

Owner · 11-50 employees · Property and lettings

United Kingdom
4.0

18 Feb 2026

Great for connecting other systems

The interface is genuinely pleasant, which sounds minor until you use it daily. Only real gripe is that the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months35 found this helpful

Sophie Stroud

Practice manager · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom
4.0

16 Feb 2026

Fast month end, every time

Payroll is included from the Grow plan so we dropped a second subscription, and our accountant knows it inside out so support is never a problem. Reporting is clean but less customisable than I expected, but we live with it.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months32 found this helpful

Simon Holloway

Owner · 11-50 employees · Marketing and advertising

United Kingdom
3.0

15 Feb 2026

Unlimited users is a real saving

MTD VAT submissions have never once given us trouble. That said, the fixed asset register is functional rather than good and reporting is clean but less customisable than I expected.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The fixed asset register is functional rather than good.

Ease of use
2.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years28 found this helpful

Craig Fairbanks

Management accountant · 201-500 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
3.0

13 Feb 2026

Great for connecting other systems

Mixed. The interface is genuinely pleasant, which sounds minor until you use it daily, but most businesses need to start on Grow, not the headline entry plan.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years22 found this helpful