Skip to content
Xero logo

Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

Filter reviews

Verified reviews for Xero

297 reviews matching your filters

Laura Hargreaves

Financial controller · 51-200 employees · Education

United Kingdom
4.0

1 Jun 2024

The nicest accounting software to use

Unlimited users means the whole team can be in the books without a fee, and the app marketplace connected our stock system in an afternoon. Reporting is clean but less customisable than I expected, but we live with it.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months1 found this helpful

Olivia Stroud

Sole trader · 11-50 employees · Food and beverage

United Kingdom
3.0

26 May 2024

Unlimited users is a real saving

The app marketplace connected our stock system in an afternoon. That said, inventory is basic, we run a separate app for real stock control and most businesses need to start on Grow, not the headline entry plan.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months28 found this helpful

Alan Colquhoun

Founder · 1-10 employees · Fitness and leisure

United Kingdom
4.0

22 May 2024

Reconciliation is unmatched

MTD VAT submissions have never once given us trouble, and CIS calculations for subcontractors are handled properly. Most businesses need to start on Grow, not the headline entry plan, but we live with it.

Pros

MTD VAT submissions have never once given us trouble.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years16 found this helpful

Sophie Quinn

HR manager · 201-500 employees · Hospitality

United Kingdom
4.0

22 May 2024

The nicest accounting software to use

Unlimited users means the whole team can be in the books without a fee, and the interface is genuinely pleasant, which sounds minor until you use it daily. The introductory discount ends and the standard price is a jump, but we live with it.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months2 found this helpful

Andrew Ainsley

Systems accountant · 501-1000 employees · IT services

United Kingdom
4.0

21 May 2024

The nicest accounting software to use

The interface is genuinely pleasant, which sounds minor until you use it daily, and bank reconciliation is the fastest I have used, a month clears in minutes. The introductory discount ends and the standard price is a jump, but we live with it.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months32 found this helpful

Adam Wexford

Company secretary · 201-500 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

17 May 2024

Unlimited users is a real saving

The app marketplace connected our stock system in an afternoon, and our accountant knows it inside out so support is never a problem. No complaints so far.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months13 found this helpful

Gareth Dunmore

Office manager · 11-50 employees · Professional services

United Kingdom
5.0

15 May 2024

Start on Grow, not Ignite

CIS calculations for subcontractors are handled properly. MTD VAT submissions have never once given us trouble.

Pros

CIS calculations for subcontractors are handled properly.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months34 found this helpful

Robert Sandhu

Office manager · 1-10 employees · Manufacturing

United Kingdom
5.0

13 May 2024

Payroll included tipped it for us

Our accountant knows it inside out so support is never a problem. The interface is genuinely pleasant, which sounds minor until you use it daily.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months30 found this helpful

Owen Halliwell

Office manager · 1-10 employees · Veterinary

United Kingdom
5.0

11 May 2024

Unlimited users is a real saving

The app marketplace connected our stock system in an afternoon, and unlimited users means the whole team can be in the books without a fee. No complaints so far.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years21 found this helpful

Thomas Pemberton

Head of payroll · 501-1000 employees · Legal services

United Kingdom
4.0

9 May 2024

Great for connecting other systems

MTD VAT submissions have never once given us trouble, and payroll is included from the Grow plan so we dropped a second subscription. The fixed asset register is functional rather than good, but we live with it.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months13 found this helpful