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Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

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Verified reviews for Xero

297 reviews matching your filters

Charlotte Rhodes

Head of finance · 501-1000 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
3.0

26 Jun 2024

Reconciliation is unmatched

Bank reconciliation is the fastest I have used, a month clears in minutes. That said, most businesses need to start on Grow, not the headline entry plan and reporting is clean but less customisable than I expected.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months17 found this helpful

Nicola Lockhart

Operations manager · 201-500 employees · Engineering

United Kingdom
3.0

26 Jun 2024

Great for connecting other systems

Mixed. Bank reconciliation is the fastest I have used, a month clears in minutes, but inventory is basic, we run a separate app for real stock control.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years5 found this helpful

Aisha Sinclair

Head of payroll · 501-1000 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
4.0

24 Jun 2024

Unlimited users is a real saving

The interface is genuinely pleasant, which sounds minor until you use it daily, and CIS calculations for subcontractors are handled properly. Reporting is clean but less customisable than I expected, but we live with it.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months17 found this helpful

Ruth Nasir

Systems accountant · 501-1000 employees · Fitness and leisure

United Kingdom
5.0

19 Jun 2024

Unlimited users is a real saving

Bank reconciliation is the fastest I have used, a month clears in minutes, and payroll is included from the Grow plan so we dropped a second subscription. No complaints so far.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months12 found this helpful

Ian Bhatti

Systems accountant · 501-1000 employees · Manufacturing

United Kingdom
4.0

13 Jun 2024

Start on Grow, not Ignite

MTD VAT submissions have never once given us trouble. Only real gripe is that inventory is basic, we run a separate app for real stock control.

Pros

MTD VAT submissions have never once given us trouble.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 2+ years25 found this helpful

Mark Pemberton

Practice manager · 1-10 employees · Fitness and leisure

United Kingdom
5.0

10 Jun 2024

Unlimited users is a real saving

CIS calculations for subcontractors are handled properly, and our accountant knows it inside out so support is never a problem. No complaints so far.

Pros

CIS calculations for subcontractors are handled properly.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months20 found this helpful

Freya Ainsley

Head of finance · 501-1000 employees · Manufacturing

United Kingdom
1.0

5 Jun 2024

Payroll included tipped it for us

The introductory discount ends and the standard price is a jump. Inventory is basic, we run a separate app for real stock control. Looking at alternatives.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years35 found this helpful

David Corrigan

Practice manager · 11-50 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
5.0

4 Jun 2024

Solid, with a weak entry tier

The app marketplace connected our stock system in an afternoon. Our accountant knows it inside out so support is never a problem.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months29 found this helpful

Martin Rhodes

Owner · 11-50 employees · Charity and non-profit

United Kingdom
4.0

2 Jun 2024

Unlimited users is a real saving

CIS calculations for subcontractors are handled properly, and the interface is genuinely pleasant, which sounds minor until you use it daily. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.

Pros

CIS calculations for subcontractors are handled properly.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months7 found this helpful

Nicola Halliwell

Founder · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
3.0

1 Jun 2024

Start on Grow, not Ignite

Mixed. MTD VAT submissions have never once given us trouble, but reporting is clean but less customisable than I expected.

Pros

MTD VAT submissions have never once given us trouble.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months1 found this helpful