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Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

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Verified reviews for Xero

297 reviews matching your filters

Rebecca Lockhart

HR director · 501-1000 employees · Charity and non-profit

United Kingdom
4.0

5 Oct 2024

Solid, with a weak entry tier

Payroll is included from the Grow plan so we dropped a second subscription, and unlimited users means the whole team can be in the books without a fee. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months22 found this helpful

Thomas Dunmore

Financial controller · 51-200 employees · Property and lettings

United Kingdom
5.0

4 Oct 2024

Great for connecting other systems

Bank reconciliation is the fastest I have used, a month clears in minutes, and MTD VAT submissions have never once given us trouble. No complaints so far.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years38 found this helpful

Adam Quinn

HR director · 1000+ employees · Professional services

United Kingdom
5.0

2 Oct 2024

Unlimited users is a real saving

The interface is genuinely pleasant, which sounds minor until you use it daily. Bank reconciliation is the fastest I have used, a month clears in minutes.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months37 found this helpful

Christopher Baptiste

Payroll manager · 201-500 employees · Recruitment

United Kingdom
5.0

30 Sep 2024

Payroll included tipped it for us

Our accountant knows it inside out so support is never a problem, and payroll is included from the Grow plan so we dropped a second subscription. No complaints so far.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months7 found this helpful

Laura Fairbanks

Director · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

24 Sep 2024

The nicest accounting software to use

Payroll is included from the Grow plan so we dropped a second subscription. Only real gripe is that the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months23 found this helpful

Ian Cavendish

Owner · 1-10 employees · Construction

United Kingdom
5.0

21 Sep 2024

Great for connecting other systems

Unlimited users means the whole team can be in the books without a fee, and payroll is included from the Grow plan so we dropped a second subscription. No complaints so far.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years4 found this helpful

Mark Holloway

Bookkeeper · 11-50 employees · Marketing and advertising

United Kingdom
5.0

20 Sep 2024

Start on Grow, not Ignite

The app marketplace connected our stock system in an afternoon, and unlimited users means the whole team can be in the books without a fee. No complaints so far.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months25 found this helpful

Freya Middleton

Management accountant · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

18 Sep 2024

Payroll included tipped it for us

Payroll is included from the Grow plan so we dropped a second subscription, and the interface is genuinely pleasant, which sounds minor until you use it daily. The introductory discount ends and the standard price is a jump, but we live with it.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
3.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years8 found this helpful

Emma Vaughan

Financial controller · 51-200 employees · Veterinary

United Kingdom
4.0

18 Sep 2024

Great for connecting other systems

CIS calculations for subcontractors are handled properly. Only real gripe is that the introductory discount ends and the standard price is a jump.

Pros

CIS calculations for subcontractors are handled properly.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months10 found this helpful

Neil Marsden

Sole trader · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

18 Sep 2024

The nicest accounting software to use

CIS calculations for subcontractors are handled properly, and MTD VAT submissions have never once given us trouble. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.

Pros

CIS calculations for subcontractors are handled properly.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months11 found this helpful