Most businesses need to start on Grow, not the headline entry plan, and reporting is clean but less customisable than I expected. Bank reconciliation is the fastest I have used, a month clears in minutes, which is about the only positive.
Pros
Bank reconciliation is the fastest I have used, a month clears in minutes.
Cons
Most businesses need to start on Grow, not the headline entry plan.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years7 found this helpful
H
Hannah Adeyemi
Sole trader · 11-50 employees · Healthcare
United Kingdom
3.0
31 Dec 2024
Fast month end, every time
Bank reconciliation is the fastest I have used, a month clears in minutes. That said, the Ignite tier is far too tight, twenty invoices a month is nothing and most businesses need to start on Grow, not the headline entry plan.
Pros
Bank reconciliation is the fastest I have used, a month clears in minutes.
Cons
The Ignite tier is far too tight, twenty invoices a month is nothing.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months10 found this helpful
I
Ian Wexford
Practice manager · 1-10 employees · Charity and non-profit
United Kingdom
5.0
26 Dec 2024
Start on Grow, not Ignite
Our accountant knows it inside out so support is never a problem. The app marketplace connected our stock system in an afternoon.
Pros
Our accountant knows it inside out so support is never a problem.
Cons
Reporting is clean but less customisable than I expected.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months16 found this helpful
C
Charlotte Mackenzie
Practice manager · 1-10 employees · Food and beverage
United Kingdom
4.0
24 Dec 2024
Payroll included tipped it for us
The interface is genuinely pleasant, which sounds minor until you use it daily. Only real gripe is that reporting is clean but less customisable than I expected.
Pros
The interface is genuinely pleasant, which sounds minor until you use it daily.
Cons
Reporting is clean but less customisable than I expected.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months17 found this helpful
A
Andrew Adeyemi
Practice manager · 11-50 employees · Recruitment
United Kingdom
5.0
23 Dec 2024
Start on Grow, not Ignite
Bank reconciliation is the fastest I have used, a month clears in minutes, and our accountant knows it inside out so support is never a problem. No complaints so far.
Pros
Bank reconciliation is the fastest I have used, a month clears in minutes.
Cons
Most businesses need to start on Grow, not the headline entry plan.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years17 found this helpful
S
Sophie Holloway
Practice manager · 11-50 employees · IT services
United Kingdom
4.0
23 Dec 2024
The nicest accounting software to use
Payroll is included from the Grow plan so we dropped a second subscription, and CIS calculations for subcontractors are handled properly. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.
Pros
Payroll is included from the Grow plan so we dropped a second subscription.
Cons
The Ignite tier is far too tight, twenty invoices a month is nothing.
Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months10 found this helpful
B
Bethany Vaughan
Payroll manager · 51-200 employees · Hospitality
United Kingdom
3.0
21 Dec 2024
Fast month end, every time
Payroll is included from the Grow plan so we dropped a second subscription. That said, inventory is basic, we run a separate app for real stock control and reporting is clean but less customisable than I expected.
Pros
Payroll is included from the Grow plan so we dropped a second subscription.
Cons
Inventory is basic, we run a separate app for real stock control.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months13 found this helpful
A
Adam Adeyemi
Company secretary · 51-200 employees · Healthcare
United Kingdom
4.0
18 Dec 2024
Start on Grow, not Ignite
Unlimited users means the whole team can be in the books without a fee. Only real gripe is that the fixed asset register is functional rather than good.
Pros
Unlimited users means the whole team can be in the books without a fee.
Cons
The fixed asset register is functional rather than good.
Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years32 found this helpful
P
Peter Cavendish
Finance business partner · 501-1000 employees · IT services
United Kingdom
2.0
17 Dec 2024
Start on Grow, not Ignite
Most businesses need to start on Grow, not the headline entry plan, and the introductory discount ends and the standard price is a jump. CIS calculations for subcontractors are handled properly, which is about the only positive.
Pros
CIS calculations for subcontractors are handled properly.
Cons
Most businesses need to start on Grow, not the headline entry plan.
Ease of use
1.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 2+ years6 found this helpful
A
Andrew Nowak
Sole trader · 11-50 employees · Manufacturing
United Kingdom
5.0
14 Dec 2024
Unlimited users is a real saving
The app marketplace connected our stock system in an afternoon, and our accountant knows it inside out so support is never a problem. No complaints so far.
Pros
The app marketplace connected our stock system in an afternoon.
Cons
Most businesses need to start on Grow, not the headline entry plan.
