Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

4.1Based on 297 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support3.9
Features4.0

Rating distribution

5 stars
125
4 stars
100
3 stars
45
2 stars
18
1 star
9

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Verified reviews for Xero

297 reviews matching your filters

Megan Cavendish

Practice manager · 1-10 employees · Construction

United Kingdom

5.0

3 May 2025

Start on Grow, not Ignite

Bank reconciliation is the fastest I have used, a month clears in minutes. CIS calculations for subcontractors are handled properly.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months7 found this helpful

Helen Nasir

Sole trader · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom

5.0

30 Apr 2025

Unlimited users is a real saving

Bank reconciliation is the fastest I have used, a month clears in minutes. Our accountant knows it inside out so support is never a problem.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years1 found this helpful

Sarah Thornley

Office manager · 1-10 employees · Accounting

United Kingdom

2.0

28 Apr 2025

Start on Grow, not Ignite

The fixed asset register is functional rather than good, and the introductory discount ends and the standard price is a jump. Bank reconciliation is the fastest I have used, a month clears in minutes, which is about the only positive.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use: 2.0
Value for money: 1.0
Customer service: 3.0
Functionality: 2.0

Used for 2+ years14 found this helpful

Emma Kaur

Office manager · 1-10 employees · Education

United Kingdom

5.0

23 Apr 2025

Fast month end, every time

The interface is genuinely pleasant, which sounds minor until you use it daily. Unlimited users means the whole team can be in the books without a fee.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months8 found this helpful

Jodie Osei

Company secretary · 51-200 employees · Logistics and transport

United Kingdom

4.0

22 Apr 2025

Payroll included tipped it for us

Bank reconciliation is the fastest I have used, a month clears in minutes, and payroll is included from the Grow plan so we dropped a second subscription. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months15 found this helpful

Simon Radcliffe

Financial controller · 51-200 employees · Accounting

United Kingdom

4.0

15 Apr 2025

Start on Grow, not Ignite

The interface is genuinely pleasant, which sounds minor until you use it daily, and MTD VAT submissions have never once given us trouble. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years36 found this helpful

Rachel Nasir

Sole trader · 1-10 employees · Manufacturing

United Kingdom

5.0

13 Apr 2025

Great for connecting other systems

Payroll is included from the Grow plan so we dropped a second subscription. The interface is genuinely pleasant, which sounds minor until you use it daily.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years13 found this helpful

Mohammed Kowalski

Practice manager · 1-10 employees · Wholesale

United Kingdom

5.0

12 Apr 2025

The nicest accounting software to use

Our accountant knows it inside out so support is never a problem. Unlimited users means the whole team can be in the books without a fee.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

Reporting is clean but less customisable than I expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Fiona Mackenzie

Practice manager · 11-50 employees · Healthcare

United Kingdom

5.0

11 Apr 2025

Fast month end, every time

MTD VAT submissions have never once given us trouble. Payroll is included from the Grow plan so we dropped a second subscription.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months17 found this helpful

Kevin Kaur

Director · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

7 Apr 2025

Payroll included tipped it for us

Unlimited users means the whole team can be in the books without a fee. CIS calculations for subcontractors are handled properly.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years36 found this helpful