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Xero

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Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

4.1Based on 297 reviews
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Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

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Verified reviews for Xero

297 reviews matching your filters

Rebecca Ainsley

Company secretary · 51-200 employees · Hospitality

LinkedIn verifiedUnited Kingdom
5.0

23 Jul 2025

Start on Grow, not Ignite

Payroll is included from the Grow plan so we dropped a second subscription. CIS calculations for subcontractors are handled properly.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years6 found this helpful

Craig Sandhu

HR manager · 51-200 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
5.0

19 Jul 2025

Unlimited users is a real saving

Unlimited users means the whole team can be in the books without a fee. Bank reconciliation is the fastest I have used, a month clears in minutes.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years21 found this helpful

Paul Patel

Bookkeeper · 1-10 employees · Wholesale

United Kingdom
3.0

18 Jul 2025

The nicest accounting software to use

Mixed. The app marketplace connected our stock system in an afternoon, but inventory is basic, we run a separate app for real stock control.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 2+ years20 found this helpful

Callum Devlin

Founder · 11-50 employees · Hospitality

LinkedIn verifiedUnited Kingdom
3.0

10 Jul 2025

Start on Grow, not Ignite

Mixed. Unlimited users means the whole team can be in the books without a fee, but the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months22 found this helpful

Katie Stroud

Financial controller · 51-200 employees · Education

United Kingdom
4.0

8 Jul 2025

Solid, with a weak entry tier

The app marketplace connected our stock system in an afternoon. Only real gripe is that the introductory discount ends and the standard price is a jump.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months33 found this helpful

Fiona Colquhoun

Financial controller · 51-200 employees · Construction

United Kingdom
4.0

4 Jul 2025

Reconciliation is unmatched

Our accountant knows it inside out so support is never a problem. Only real gripe is that inventory is basic, we run a separate app for real stock control.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months

Rebecca Sinclair

Bookkeeper · 1-10 employees · Charity and non-profit

United Kingdom
1.0

1 Jul 2025

Reconciliation is unmatched

The fixed asset register is functional rather than good. Reporting is clean but less customisable than I expected. Looking at alternatives.

Pros

CIS calculations for subcontractors are handled properly.

Cons

The fixed asset register is functional rather than good.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 6-12 months20 found this helpful

David Osei

Director · 11-50 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

26 Jun 2025

The nicest accounting software to use

The app marketplace connected our stock system in an afternoon, and the interface is genuinely pleasant, which sounds minor until you use it daily. No complaints so far.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years10 found this helpful

Mohammed Radcliffe

Office manager · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom
3.0

21 Jun 2025

Payroll included tipped it for us

MTD VAT submissions have never once given us trouble. That said, most businesses need to start on Grow, not the headline entry plan and the fixed asset register is functional rather than good.

Pros

MTD VAT submissions have never once given us trouble.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months3 found this helpful

Alan Cavendish

Practice manager · 11-50 employees · Hospitality

United Kingdom
5.0

18 Jun 2025

Payroll included tipped it for us

The app marketplace connected our stock system in an afternoon, and our accountant knows it inside out so support is never a problem. No complaints so far.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months27 found this helpful