Operations manager · 51-200 employees · Logistics and transport
United Kingdom
3.0
7 Nov 2025
Payroll included tipped it for us
Mixed. Bank reconciliation is the fastest I have used, a month clears in minutes, but the introductory discount ends and the standard price is a jump.
Pros
Bank reconciliation is the fastest I have used, a month clears in minutes.
Cons
The introductory discount ends and the standard price is a jump.
Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months13 found this helpful
K
Katie Fairbanks
Company secretary · 201-500 employees · Charity and non-profit
United Kingdom
5.0
7 Nov 2025
Payroll included tipped it for us
Unlimited users means the whole team can be in the books without a fee, and the app marketplace connected our stock system in an afternoon. No complaints so far.
Pros
Unlimited users means the whole team can be in the books without a fee.
Cons
Inventory is basic, we run a separate app for real stock control.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months10 found this helpful
E
Emma Begum
Head of payroll · 501-1000 employees · Professional services
United Kingdom
5.0
6 Nov 2025
Unlimited users is a real saving
The interface is genuinely pleasant, which sounds minor until you use it daily, and CIS calculations for subcontractors are handled properly. No complaints so far.
Pros
The interface is genuinely pleasant, which sounds minor until you use it daily.
Cons
The introductory discount ends and the standard price is a jump.
Bank reconciliation is the fastest I have used, a month clears in minutes. Only real gripe is that most businesses need to start on Grow, not the headline entry plan.
Pros
Bank reconciliation is the fastest I have used, a month clears in minutes.
Cons
Most businesses need to start on Grow, not the headline entry plan.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years1 found this helpful
R
Rachel Nowak
Founder · 11-50 employees · Veterinary
United Kingdom
4.0
3 Nov 2025
Start on Grow, not Ignite
Our accountant knows it inside out so support is never a problem, and bank reconciliation is the fastest I have used, a month clears in minutes. Inventory is basic, we run a separate app for real stock control, but we live with it.
Pros
Our accountant knows it inside out so support is never a problem.
Cons
Inventory is basic, we run a separate app for real stock control.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years26 found this helpful
E
Eleanor Rhodes
Bookkeeper · 1-10 employees · Engineering
United Kingdom
5.0
30 Oct 2025
Unlimited users is a real saving
Payroll is included from the Grow plan so we dropped a second subscription, and our accountant knows it inside out so support is never a problem. No complaints so far.
Pros
Payroll is included from the Grow plan so we dropped a second subscription.
Cons
Reporting is clean but less customisable than I expected.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years25 found this helpful
H
Helen Baptiste
Owner · 11-50 employees · Hospitality
United Kingdom
5.0
29 Oct 2025
Unlimited users is a real saving
MTD VAT submissions have never once given us trouble. Payroll is included from the Grow plan so we dropped a second subscription.
Pros
MTD VAT submissions have never once given us trouble.
Cons
The introductory discount ends and the standard price is a jump.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months29 found this helpful
C
Callum Marsden
Office manager · 11-50 employees · Recruitment
United Kingdom
2.0
18 Oct 2025
Great for connecting other systems
The fixed asset register is functional rather than good, and the Ignite tier is far too tight, twenty invoices a month is nothing. Our accountant knows it inside out so support is never a problem, which is about the only positive.
Pros
Our accountant knows it inside out so support is never a problem.
Cons
The fixed asset register is functional rather than good.
Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 2+ years10 found this helpful
O
Owen Sinclair
Practice manager · 1-10 employees · Veterinary
LinkedIn verifiedUnited Kingdom
2.0
12 Oct 2025
Payroll included tipped it for us
The Ignite tier is far too tight, twenty invoices a month is nothing, and most businesses need to start on Grow, not the headline entry plan. Bank reconciliation is the fastest I have used, a month clears in minutes, which is about the only positive.
Pros
Bank reconciliation is the fastest I have used, a month clears in minutes.
Cons
The Ignite tier is far too tight, twenty invoices a month is nothing.
Our accountant knows it inside out so support is never a problem. That said, most businesses need to start on Grow, not the headline entry plan and reporting is clean but less customisable than I expected.
Pros
Our accountant knows it inside out so support is never a problem.
Cons
Most businesses need to start on Grow, not the headline entry plan.
