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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Mohammed Ashworth

Practice manager · 1-10 employees · Professional services

United Kingdom
5.0

6 Apr 2026

Free payroll that works

It updates itself for each April without me thinking about it. Pro is only five pounds a month for up to five staff.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months39 found this helpful

Neil Rhodes

Company secretary · 51-200 employees · Fitness and leisure

United Kingdom
5.0

28 Mar 2026

Free payroll that works

The pay run is quick and clear for a non specialist, and the free Basic tier runs our small pay run at no cost. No complaints so far.

Pros

The pay run is quick and clear for a non specialist.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years29 found this helpful

Robert Vaughan

Bookkeeper · 1-10 employees · Healthcare

United Kingdom
5.0

26 Mar 2026

Free payroll that works

Pro is only five pounds a month for up to five staff, and it updates itself for each April without me thinking about it. No complaints so far.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months12 found this helpful

Zoe Ellery

Office manager · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom
5.0

19 Mar 2026

Free payroll that works

It updates itself for each April without me thinking about it. RTI and auto enrolment are handled without fuss.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months35 found this helpful

Freya Iqbal

HR manager · 51-200 employees · Legal services

United Kingdom
2.0

17 Mar 2026

Simple and cheap

Check the integration with your accounting first, and no multiple pay frequencies or complex statutory handling. The pay run is quick and clear for a non specialist, which is about the only positive.

Pros

The pay run is quick and clear for a non specialist.

Cons

Check the integration with your accounting first.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months25 found this helpful

Bethany Radcliffe

Founder · 11-50 employees · Wholesale

United Kingdom
5.0

16 Mar 2026

Free payroll that works

The pay run is quick and clear for a non specialist, and the free Basic tier runs our small pay run at no cost. No complaints so far.

Pros

The pay run is quick and clear for a non specialist.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months12 found this helpful

Charlotte Trelawny

Financial controller · 201-500 employees · Recruitment

LinkedIn verifiedUnited Kingdom
5.0

12 Mar 2026

Perfect for a micro employer

Pro is only five pounds a month for up to five staff. It updates itself for each April without me thinking about it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years6 found this helpful

Michael Baptiste

HR manager · 201-500 employees · Retail

United Kingdom
5.0

9 Mar 2026

Perfect for a micro employer

The pay run is quick and clear for a non specialist. The free Basic tier runs our small pay run at no cost.

Pros

The pay run is quick and clear for a non specialist.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years18 found this helpful

Rachel Cavendish

Operations manager · 51-200 employees · Fitness and leisure

United Kingdom
5.0

6 Mar 2026

Perfect for a micro employer

Pro is only five pounds a month for up to five staff, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months14 found this helpful

Simon Lockhart

Practice manager · 1-10 employees · Logistics and transport

United Kingdom
2.0

25 Feb 2026

Great for a handful of staff

Smaller vendor with a narrower feature set, and check the integration with your accounting first. Pro is only five pounds a month for up to five staff, which is about the only positive.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
1.0
Used for 1-2 years28 found this helpful