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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Michael Wexford

Director · 1-10 employees · Recruitment

United Kingdom
5.0

8 May 2026

Does RTI and auto enrolment fine

RTI and auto enrolment are handled without fuss. The pay run is quick and clear for a non specialist.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years18 found this helpful

Emma Corrigan

Bookkeeper · 11-50 employees · Fitness and leisure

United Kingdom
4.0

2 May 2026

Simple and cheap

Pro is only five pounds a month for up to five staff, and it updates itself for each April without me thinking about it. Check the integration with your accounting first, but we live with it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months21 found this helpful

Priya Mackenzie

Office manager · 1-10 employees · Veterinary

United Kingdom
1.0

30 Apr 2026

Great for a handful of staff

Smaller vendor with a narrower feature set. No multiple pay frequencies or complex statutory handling. Looking at alternatives.

Pros

It updates itself for each April without me thinking about it.

Cons

Smaller vendor with a narrower feature set.

Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
1.0
Used for 2+ years12 found this helpful

Nicola Trelawny

Founder · 1-10 employees · Engineering

United Kingdom
5.0

29 Apr 2026

Perfect for a micro employer

The free Basic tier runs our small pay run at no cost, and Pro is only five pounds a month for up to five staff. No complaints so far.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months25 found this helpful

Andrew Baptiste

Management accountant · 201-500 employees · Marketing and advertising

United Kingdom
4.0

27 Apr 2026

Does RTI and auto enrolment fine

The pay run is quick and clear for a non specialist. Only real gripe is that no multiple pay frequencies or complex statutory handling.

Pros

The pay run is quick and clear for a non specialist.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years2 found this helpful

Emma Quinn

Management accountant · 201-500 employees · IT services

United Kingdom
4.0

21 Apr 2026

Does RTI and auto enrolment fine

The pay run is quick and clear for a non specialist, and Pro is only five pounds a month for up to five staff. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

The pay run is quick and clear for a non specialist.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years23 found this helpful

Martin Nowak

Operations manager · 51-200 employees · Manufacturing

United Kingdom
5.0

19 Apr 2026

Does RTI and auto enrolment fine

RTI and auto enrolment are handled without fuss. The free Basic tier runs our small pay run at no cost.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years39 found this helpful

Richard Fairbanks

Director · 11-50 employees · Charity and non-profit

United Kingdom
5.0

11 Apr 2026

Simple and cheap

Pro is only five pounds a month for up to five staff, and the free Basic tier runs our small pay run at no cost. No complaints so far.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years17 found this helpful

Claire Stroud

Sole trader · 1-10 employees · Marketing and advertising

United Kingdom
4.0

11 Apr 2026

Great for a handful of staff

The pay run is quick and clear for a non specialist. Only real gripe is that check the integration with your accounting first.

Pros

The pay run is quick and clear for a non specialist.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 2+ years9 found this helpful

Christopher Nowak

Bookkeeper · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

10 Apr 2026

Great for a handful of staff

Pro is only five pounds a month for up to five staff. Only real gripe is that check the integration with your accounting first.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years22 found this helpful