Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Andrew Holloway

Company secretary · 201-500 employees · Healthcare

United Kingdom

4.0

31 Oct 2024

Handles our volume properly

Multi legislation in one instance across three countries, and quality control is built in rather than bolted on. Not something you buy without a full selection process, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months5 found this helpful

David Thornley

Bookkeeper · 1-10 employees · Food and beverage

United Kingdom

3.0

30 Oct 2024

Handles our volume properly

Multi legislation in one instance across three countries. That said, not something you buy without a full selection process and the implementation ran to fourteen months.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 2.0
Value for money: 3.0
Customer service: 4.0
Functionality: 2.0

Used for Less than 6 months6 found this helpful

Nicola Radcliffe

Director · 1-10 employees · Property and lettings

United Kingdom

4.0

27 Oct 2024

Traceability was non negotiable

Multi legislation in one instance across three countries. Only real gripe is that the implementation ran to fourteen months.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years13 found this helpful

Simon Trelawny

HR manager · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

24 Oct 2024

Traceability was non negotiable

Quality control is built in rather than bolted on. Multi legislation in one instance across three countries.

Pros

Quality control is built in rather than bolted on.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months28 found this helpful

Charlotte Devlin

Owner · 1-10 employees · Hospitality

United Kingdom

4.0

22 Oct 2024

Traceability was non negotiable

Multi legislation in one instance across three countries. Only real gripe is that total cost is far beyond the licence.

Pros

Multi legislation in one instance across three countries.

Cons

Total cost is far beyond the licence.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years14 found this helpful

Alan Adeyemi

Practice manager · 1-10 employees · Food and beverage

United Kingdom

3.0

21 Oct 2024

Handles our volume properly

Multi legislation in one instance across three countries. That said, the interface is dense and new staff need structured training and total cost is far beyond the licence.

Pros

Multi legislation in one instance across three countries.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years

James Devlin

Owner · 11-50 employees · Accounting

United Kingdom

4.0

20 Oct 2024

Handles our volume properly

Capacity planning across two sites finally works, and batch traceability is a regulatory requirement for us and it handles it. Total cost is far beyond the licence, but we live with it.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years10 found this helpful

Megan Iqbal

Financial controller · 51-200 employees · Recruitment

United Kingdom

3.0

17 Oct 2024

Serious ERP, serious project

Mixed. Capacity planning across two sites finally works, but the interface is dense and new staff need structured training.

Pros

Capacity planning across two sites finally works.

Cons

The interface is dense and new staff need structured training.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months10 found this helpful

Nicola Middleton

Owner · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

16 Oct 2024

Serious ERP, serious project

Batch traceability is a regulatory requirement for us and it handles it. Only real gripe is that total cost is far beyond the licence.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

Total cost is far beyond the licence.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years13 found this helpful

Aisha Rhodes

Founder · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

3.0

16 Oct 2024

Traceability was non negotiable

Capacity planning across two sites finally works. That said, total cost is far beyond the licence and the implementation ran to fourteen months.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months27 found this helpful