Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Katie Ashworth

Head of payroll · 1000+ employees · Marketing and advertising

United Kingdom

4.0

3 Dec 2024

Multi country in one instance

It copes with our order volume where the last system slowed to a crawl. Only real gripe is that the UK partner pool is small so your options are limited.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years11 found this helpful

Helen Halliwell

Finance manager · 51-200 employees · Legal services

United Kingdom

5.0

28 Nov 2024

Serious ERP, serious project

Batch traceability is a regulatory requirement for us and it handles it. It copes with our order volume where the last system slowed to a crawl.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

Not something you buy without a full selection process.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years17 found this helpful

Rachel Radcliffe

Operations manager · 51-200 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

4.0

25 Nov 2024

Serious ERP, serious project

Multi legislation in one instance across three countries. Only real gripe is that not something you buy without a full selection process.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years3 found this helpful

Nicola Begum

Finance manager · 51-200 employees · Retail

United Kingdom

4.0

23 Nov 2024

Multi country in one instance

Batch traceability is a regulatory requirement for us and it handles it. Only real gripe is that the interface is dense and new staff need structured training.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months14 found this helpful

Gareth Quinn

HR manager · 201-500 employees · Fitness and leisure

United Kingdom

5.0

21 Nov 2024

Right tool for regulated manufacturing

Capacity planning across two sites finally works. Quality control is built in rather than bolted on.

Pros

Capacity planning across two sites finally works.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months15 found this helpful

Katie Fairbanks

Office manager · 1-10 employees · Manufacturing

United Kingdom

5.0

15 Nov 2024

Serious ERP, serious project

Multi legislation in one instance across three countries. Batch traceability is a regulatory requirement for us and it handles it.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months6 found this helpful

Charlotte Radcliffe

Company secretary · 51-200 employees · Engineering

United Kingdom

3.0

15 Nov 2024

Serious ERP, serious project

Mixed. Batch traceability is a regulatory requirement for us and it handles it, but total cost is far beyond the licence.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

Total cost is far beyond the licence.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for 6-12 months15 found this helpful

Bethany Radcliffe

Sole trader · 11-50 employees · Construction

United Kingdom

5.0

7 Nov 2024

Handles our volume properly

It copes with our order volume where the last system slowed to a crawl. Quality control is built in rather than bolted on.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months34 found this helpful

Adam Stroud

Founder · 1-10 employees · Education

United Kingdom

4.0

5 Nov 2024

Multi country in one instance

Capacity planning across two sites finally works. Only real gripe is that total cost is far beyond the licence.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years3 found this helpful

Olivia Begum

Practice manager · 1-10 employees · Accounting

United Kingdom

2.0

5 Nov 2024

Right tool for regulated manufacturing

The UK partner pool is small so your options are limited, and total cost is far beyond the licence. It copes with our order volume where the last system slowed to a crawl, which is about the only positive.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 2.0
Value for money: 1.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years28 found this helpful