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Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.9
  • Features3.9

Rating distribution

  • 5 stars121
  • 4 stars90
  • 3 stars46
  • 2 stars26
  • 1 star5

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Verified reviews for Sage X3

288 reviews matching your filters

Megan Middleton

Practice manager · 1-10 employees · Wholesale

United Kingdom
3.0

29 Dec 2024

Handles our volume properly

Mixed. It copes with our order volume where the last system slowed to a crawl, but the interface is dense and new staff need structured training.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The interface is dense and new staff need structured training.

Ease of use
2.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years32 found this helpful

Helen Baptiste

Payroll manager · 51-200 employees · Logistics and transport

United Kingdom
4.0

28 Dec 2024

Multi country in one instance

Quality control is built in rather than bolted on. Only real gripe is that the UK partner pool is small so your options are limited.

Pros

Quality control is built in rather than bolted on.

Cons

The UK partner pool is small so your options are limited.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months7 found this helpful

Priya Bhatti

Sole trader · 1-10 employees · Education

United Kingdom
5.0

21 Dec 2024

Right tool for regulated manufacturing

Capacity planning across two sites finally works. Multi legislation in one instance across three countries.

Pros

Capacity planning across two sites finally works.

Cons

The UK partner pool is small so your options are limited.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months39 found this helpful

Hannah Quinn

Owner · 1-10 employees · Hospitality

United Kingdom
5.0

16 Dec 2024

Serious ERP, serious project

It copes with our order volume where the last system slowed to a crawl. Multi legislation in one instance across three countries.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

Not something you buy without a full selection process.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months35 found this helpful

Alan Kowalski

Owner · 1-10 employees · Veterinary

United Kingdom
3.0

13 Dec 2024

Right tool for regulated manufacturing

Mixed. Batch traceability is a regulatory requirement for us and it handles it, but not something you buy without a full selection process.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

Not something you buy without a full selection process.

Ease of use
4.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years6 found this helpful

Ruth Halliwell

Director · 1-10 employees · Marketing and advertising

United Kingdom
4.0

12 Dec 2024

Serious ERP, serious project

Quality control is built in rather than bolted on. Only real gripe is that the implementation ran to fourteen months.

Pros

Quality control is built in rather than bolted on.

Cons

The implementation ran to fourteen months.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 2+ years32 found this helpful

Richard Mackenzie

Office manager · 1-10 employees · IT services

United Kingdom
4.0

7 Dec 2024

Traceability was non negotiable

Quality control is built in rather than bolted on. Only real gripe is that total cost is far beyond the licence.

Pros

Quality control is built in rather than bolted on.

Cons

Total cost is far beyond the licence.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years29 found this helpful

Callum Devlin

Director · 11-50 employees · Hospitality

United Kingdom
4.0

7 Dec 2024

Handles our volume properly

Capacity planning across two sites finally works, and it copes with our order volume where the last system slowed to a crawl. The implementation ran to fourteen months, but we live with it.

Pros

Capacity planning across two sites finally works.

Cons

The implementation ran to fourteen months.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years2 found this helpful

Mark Kaur

Director · 1-10 employees · IT services

LinkedIn verifiedUnited Kingdom
2.0

6 Dec 2024

Multi country in one instance

Not something you buy without a full selection process, and total cost is far beyond the licence. It copes with our order volume where the last system slowed to a crawl, which is about the only positive.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

Not something you buy without a full selection process.

Ease of use
1.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 2+ years

Sophie Middleton

Management accountant · 51-200 employees · Property and lettings

United Kingdom
4.0

4 Dec 2024

Multi country in one instance

It copes with our order volume where the last system slowed to a crawl, and multi legislation in one instance across three countries. The UK partner pool is small so your options are limited, but we live with it.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The UK partner pool is small so your options are limited.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 1-2 years20 found this helpful