Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Aisha Halliwell

Financial controller · 51-200 employees · Education

United Kingdom

4.0

30 Mar 2025

Right tool for regulated manufacturing

Multi legislation in one instance across three countries, and capacity planning across two sites finally works. The implementation ran to fourteen months, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 5.0

Used for 6-12 months25 found this helpful

Jodie Osei

Finance manager · 51-200 employees · Retail

United Kingdom

1.0

30 Mar 2025

Serious ERP, serious project

The implementation ran to fourteen months. The interface is dense and new staff need structured training. Looking at alternatives.

Pros

Capacity planning across two sites finally works.

Cons

The implementation ran to fourteen months.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 1-2 years32 found this helpful

Richard Hargreaves

Director · 1-10 employees · Hospitality

United Kingdom

4.0

29 Mar 2025

Right tool for regulated manufacturing

Quality control is built in rather than bolted on, and batch traceability is a regulatory requirement for us and it handles it. The UK partner pool is small so your options are limited, but we live with it.

Pros

Quality control is built in rather than bolted on.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 3.0
Value for money: 5.0
Customer service: 5.0
Functionality: 3.0

Used for 1-2 years26 found this helpful

Gareth Okonkwo

Finance director · 1000+ employees · Logistics and transport

United Kingdom

5.0

26 Mar 2025

Serious ERP, serious project

Capacity planning across two sites finally works, and batch traceability is a regulatory requirement for us and it handles it. No complaints so far.

Pros

Capacity planning across two sites finally works.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months4 found this helpful

Jodie Kowalski

Payroll manager · 51-200 employees · Engineering

LinkedIn verifiedUnited Kingdom

3.0

24 Mar 2025

Handles our volume properly

Batch traceability is a regulatory requirement for us and it handles it. That said, the implementation ran to fourteen months and the UK partner pool is small so your options are limited.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The implementation ran to fourteen months.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years36 found this helpful

Ruth Ferreira

Owner · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

5.0

17 Mar 2025

Right tool for regulated manufacturing

It copes with our order volume where the last system slowed to a crawl, and capacity planning across two sites finally works. No complaints so far.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months33 found this helpful

Mohammed Stroud

Systems accountant · 1000+ employees · Hospitality

United Kingdom

3.0

15 Mar 2025

Serious ERP, serious project

Mixed. Capacity planning across two sites finally works, but total cost is far beyond the licence.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months35 found this helpful

Peter Devlin

Bookkeeper · 11-50 employees · Professional services

United Kingdom

3.0

12 Mar 2025

Right tool for regulated manufacturing

Mixed. Multi legislation in one instance across three countries, but not something you buy without a full selection process.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 4.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years26 found this helpful

Helen Sinclair

Company secretary · 51-200 employees · Veterinary

United Kingdom

5.0

12 Mar 2025

Serious ERP, serious project

It copes with our order volume where the last system slowed to a crawl. Batch traceability is a regulatory requirement for us and it handles it.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months16 found this helpful

Michael Adeyemi

Practice manager · 11-50 employees · IT services

LinkedIn verifiedUnited Kingdom

2.0

11 Mar 2025

Traceability was non negotiable

The implementation ran to fourteen months, and total cost is far beyond the licence. Quality control is built in rather than bolted on, which is about the only positive.

Pros

Quality control is built in rather than bolted on.

Cons

The implementation ran to fourteen months.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months13 found this helpful