Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Jodie Halliwell

Sole trader · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

1 Mar 2025

Handles our volume properly

Quality control is built in rather than bolted on, and it copes with our order volume where the last system slowed to a crawl. No complaints so far.

Pros

Quality control is built in rather than bolted on.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months1 found this helpful

Alan Sinclair

Practice manager · 1-10 employees · Recruitment

United Kingdom

5.0

27 Feb 2025

Multi country in one instance

It copes with our order volume where the last system slowed to a crawl. Batch traceability is a regulatory requirement for us and it handles it.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

Not something you buy without a full selection process.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years10 found this helpful

Fiona Bramley

Management accountant · 201-500 employees · Charity and non-profit

United Kingdom

5.0

22 Feb 2025

Multi country in one instance

Multi legislation in one instance across three countries, and capacity planning across two sites finally works. No complaints so far.

Pros

Multi legislation in one instance across three countries.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years3 found this helpful

Neil Sinclair

Founder · 1-10 employees · Healthcare

United Kingdom

5.0

21 Feb 2025

Right tool for regulated manufacturing

Multi legislation in one instance across three countries, and capacity planning across two sites finally works. No complaints so far.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years19 found this helpful

Nicola Begum

Founder · 1-10 employees · Education

United Kingdom

5.0

15 Feb 2025

Handles our volume properly

Quality control is built in rather than bolted on, and batch traceability is a regulatory requirement for us and it handles it. No complaints so far.

Pros

Quality control is built in rather than bolted on.

Cons

Total cost is far beyond the licence.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months13 found this helpful

Megan Whitfield

Payroll manager · 51-200 employees · Food and beverage

United Kingdom

2.0

14 Feb 2025

Serious ERP, serious project

The interface is dense and new staff need structured training, and total cost is far beyond the licence. Capacity planning across two sites finally works, which is about the only positive.

Pros

Capacity planning across two sites finally works.

Cons

The interface is dense and new staff need structured training.

Ease of use: 2.0
Value for money: 2.0
Customer service: 1.0
Functionality: 3.0

Used for 6-12 months25 found this helpful

Priya Devlin

HR manager · 51-200 employees · Professional services

United Kingdom

5.0

13 Feb 2025

Multi country in one instance

It copes with our order volume where the last system slowed to a crawl. Quality control is built in rather than bolted on.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years24 found this helpful

Craig Ellery

Company secretary · 51-200 employees · Healthcare

United Kingdom

1.0

13 Feb 2025

Serious ERP, serious project

Total cost is far beyond the licence. The UK partner pool is small so your options are limited. Looking at alternatives.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 2.0
Value for money: 2.0
Customer service: 1.0
Functionality: 2.0

Used for 6-12 months6 found this helpful

Claire Mackenzie

Director · 11-50 employees · IT services

LinkedIn verifiedUnited Kingdom

3.0

5 Feb 2025

Multi country in one instance

Batch traceability is a regulatory requirement for us and it handles it. That said, total cost is far beyond the licence and not something you buy without a full selection process.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

Total cost is far beyond the licence.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years8 found this helpful

Jodie Corrigan

Operations manager · 51-200 employees · Engineering

United Kingdom

4.0

29 Jan 2025

Right tool for regulated manufacturing

Multi legislation in one instance across three countries. Only real gripe is that the interface is dense and new staff need structured training.

Pros

Multi legislation in one instance across three countries.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months34 found this helpful