Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Stephen Okonkwo

Director · 1-10 employees · Recruitment

United Kingdom

2.0

3 May 2025

Serious ERP, serious project

The implementation ran to fourteen months, and total cost is far beyond the licence. Multi legislation in one instance across three countries, which is about the only positive.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 2.0
Value for money: 1.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months23 found this helpful

Mark Ferreira

Director · 11-50 employees · Engineering

LinkedIn verifiedUnited Kingdom

4.0

1 May 2025

Multi country in one instance

Quality control is built in rather than bolted on. Only real gripe is that not something you buy without a full selection process.

Pros

Quality control is built in rather than bolted on.

Cons

Not something you buy without a full selection process.

Ease of use: 5.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months35 found this helpful

Louise Thornley

Operations manager · 51-200 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

2.0

27 Apr 2025

Right tool for regulated manufacturing

The UK partner pool is small so your options are limited, and the implementation ran to fourteen months. Quality control is built in rather than bolted on, which is about the only positive.

Pros

Quality control is built in rather than bolted on.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 1.0

Used for 6-12 months5 found this helpful

Laura Whitfield

Operations manager · 51-200 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

4.0

23 Apr 2025

Traceability was non negotiable

Capacity planning across two sites finally works, and batch traceability is a regulatory requirement for us and it handles it. The UK partner pool is small so your options are limited, but we live with it.

Pros

Capacity planning across two sites finally works.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months16 found this helpful

Michael Begum

Financial controller · 51-200 employees · Healthcare

United Kingdom

5.0

14 Apr 2025

Multi country in one instance

Batch traceability is a regulatory requirement for us and it handles it. Multi legislation in one instance across three countries.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years24 found this helpful

Ruth Halliwell

Office manager · 11-50 employees · IT services

United Kingdom

2.0

11 Apr 2025

Traceability was non negotiable

Not something you buy without a full selection process, and total cost is far beyond the licence. Multi legislation in one instance across three countries, which is about the only positive.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 2.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for 2+ years37 found this helpful

Ian Rhodes

Head of finance · 1000+ employees · Education

United Kingdom

5.0

10 Apr 2025

Multi country in one instance

It copes with our order volume where the last system slowed to a crawl. Multi legislation in one instance across three countries.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years1 found this helpful

Nicola Iqbal

Company secretary · 201-500 employees · Fitness and leisure

United Kingdom

4.0

4 Apr 2025

Traceability was non negotiable

It copes with our order volume where the last system slowed to a crawl. Only real gripe is that the interface is dense and new staff need structured training.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months25 found this helpful

Helen Kaur

Company secretary · 51-200 employees · IT services

United Kingdom

5.0

3 Apr 2025

Handles our volume properly

It copes with our order volume where the last system slowed to a crawl, and batch traceability is a regulatory requirement for us and it handles it. No complaints so far.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months33 found this helpful

Owen Marsden

Office manager · 11-50 employees · Marketing and advertising

United Kingdom

5.0

30 Mar 2025

Traceability was non negotiable

Multi legislation in one instance across three countries, and quality control is built in rather than bolted on. No complaints so far.

Pros

Multi legislation in one instance across three countries.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months23 found this helpful