The mobile app lets me raise an invoice from a client site, and the bank feed categorises so well that Monday mornings are no longer a chore. The pricing tiers shift often and it is hard to budget a year ahead, but we live with it.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months36 found this helpful
O
Owen Corrigan
Payroll manager · 51-200 employees · IT services
United Kingdom
5.0
29 Jan 2026
Good software, aggressive pricing
Moving from Sage took an afternoon and the import brought everything across, and support was on the phone in minutes rather than a ticket queue. No complaints so far.
Pros
Moving from Sage took an afternoon and the import brought everything across.
Cons
You notice the American roots in some of the wording.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months30 found this helpful
S
Sophie Lockhart
Bookkeeper · 11-50 employees · Marketing and advertising
United Kingdom
1.0
25 Jan 2026
Reliable, if you read the small print
The pricing tiers shift often and it is hard to budget a year ahead. Payroll is a separate add on, so the real monthly cost is higher than it looks. Looking at alternatives.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months5 found this helpful
R
Robert Pemberton
Payroll manager · 201-500 employees · Wholesale
United Kingdom
4.0
21 Jan 2026
Strong for VAT and CIS
The bank feed categorises so well that Monday mornings are no longer a chore. Only real gripe is that the 90 percent off deal hides a renewal that stung the following year.
Pros
The bank feed categorises so well that Monday mornings are no longer a chore.
Cons
The 90 percent off deal hides a renewal that stung the following year.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months3 found this helpful
F
Fiona Ashworth
Office manager · 11-50 employees · Engineering
United Kingdom
2.0
21 Jan 2026
Better automation than the last one
You notice the American roots in some of the wording, and receipt limits meant we upgraded a tier sooner than planned. Moving from Sage took an afternoon and the import brought everything across, which is about the only positive.
Pros
Moving from Sage took an afternoon and the import brought everything across.
Cons
You notice the American roots in some of the wording.
Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
3.0
Used for 2+ years21 found this helpful
L
Laura Ashworth
Sole trader · 1-10 employees · Healthcare
LinkedIn verifiedUnited Kingdom
3.0
21 Jan 2026
Does everything a small firm needs
The app marketplace meant our booking system connected without a developer. That said, custom reporting only really opens up on Advanced, which is a big jump and the pricing tiers shift often and it is hard to budget a year ahead.
Pros
The app marketplace meant our booking system connected without a developer.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months26 found this helpful
A
Adam Colquhoun
Finance manager · 51-200 employees · Property and lettings
United Kingdom
4.0
20 Jan 2026
Does everything a small firm needs
Moving from Sage took an afternoon and the import brought everything across, and CIS is handled from the entry tier, which the last package charged extra for. You notice the American roots in some of the wording, but we live with it.
Pros
Moving from Sage took an afternoon and the import brought everything across.
Cons
You notice the American roots in some of the wording.
Mixed. Support was on the phone in minutes rather than a ticket queue, but custom reporting only really opens up on Advanced, which is a big jump.
Pros
Support was on the phone in minutes rather than a ticket queue.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months
M
Michael Colquhoun
HR manager · 51-200 employees · Engineering
LinkedIn verifiedUnited Kingdom
5.0
10 Jan 2026
Reliable, if you read the small print
The app marketplace meant our booking system connected without a developer, and the bank feed categorises so well that Monday mornings are no longer a chore. No complaints so far.
Pros
The app marketplace meant our booking system connected without a developer.
Cons
Receipt limits meant we upgraded a tier sooner than planned.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years11 found this helpful
S
Sophie Okonkwo
Company secretary · 51-200 employees · Manufacturing
LinkedIn verifiedUnited Kingdom
5.0
9 Jan 2026
Watch the renewal price
Support was on the phone in minutes rather than a ticket queue, and VAT returns submit to HMRC without a single error in two years. No complaints so far.
Pros
Support was on the phone in minutes rather than a ticket queue.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
