The mobile app lets me raise an invoice from a client site, and project profitability on Plus tells us which jobs actually make money. No complaints so far.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months9 found this helpful
C
Claire Colquhoun
Payroll manager · 201-500 employees · Food and beverage
United Kingdom
5.0
17 Mar 2026
Does everything a small firm needs
Support was on the phone in minutes rather than a ticket queue. The app marketplace meant our booking system connected without a developer.
Pros
Support was on the phone in minutes rather than a ticket queue.
Cons
Payroll is a separate add on, so the real monthly cost is higher than it looks.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months11 found this helpful
L
Louise Ferreira
HR director · 501-1000 employees · Marketing and advertising
United Kingdom
4.0
5 Mar 2026
Project profitability sold it to us
The bank feed categorises so well that Monday mornings are no longer a chore. Only real gripe is that the 90 percent off deal hides a renewal that stung the following year.
Pros
The bank feed categorises so well that Monday mornings are no longer a chore.
Cons
The 90 percent off deal hides a renewal that stung the following year.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months
A
Alan Colquhoun
Office manager · 1-10 employees · Marketing and advertising
United Kingdom
4.0
5 Mar 2026
Does everything a small firm needs
The app marketplace meant our booking system connected without a developer, and CIS is handled from the entry tier, which the last package charged extra for. The 90 percent off deal hides a renewal that stung the following year, but we live with it.
Pros
The app marketplace meant our booking system connected without a developer.
Cons
The 90 percent off deal hides a renewal that stung the following year.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years20 found this helpful
P
Peter Baptiste
Director · 11-50 employees · Fitness and leisure
United Kingdom
4.0
5 Mar 2026
Does everything a small firm needs
VAT returns submit to HMRC without a single error in two years, and the app marketplace meant our booking system connected without a developer. You notice the American roots in some of the wording, but we live with it.
Pros
VAT returns submit to HMRC without a single error in two years.
Cons
You notice the American roots in some of the wording.
Support was on the phone in minutes rather than a ticket queue. That said, custom reporting only really opens up on Advanced, which is a big jump and receipt limits meant we upgraded a tier sooner than planned.
Pros
Support was on the phone in minutes rather than a ticket queue.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years38 found this helpful
A
Amy Ashworth
Practice manager · 11-50 employees · Food and beverage
LinkedIn verifiedUnited Kingdom
4.0
28 Feb 2026
Better automation than the last one
The mobile app lets me raise an invoice from a client site, and support was on the phone in minutes rather than a ticket queue. Custom reporting only really opens up on Advanced, which is a big jump, but we live with it.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months35 found this helpful
T
Thomas Colquhoun
Director · 11-50 employees · Hospitality
LinkedIn verifiedUnited Kingdom
4.0
23 Feb 2026
Does everything a small firm needs
CIS is handled from the entry tier, which the last package charged extra for. Only real gripe is that custom reporting only really opens up on Advanced, which is a big jump.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years32 found this helpful
C
Callum Kaur
Owner · 11-50 employees · Professional services
United Kingdom
4.0
23 Feb 2026
Watch the renewal price
Project profitability on Plus tells us which jobs actually make money, and support was on the phone in minutes rather than a ticket queue. Receipt limits meant we upgraded a tier sooner than planned, but we live with it.
Pros
Project profitability on Plus tells us which jobs actually make money.
Cons
Receipt limits meant we upgraded a tier sooner than planned.
