Finance director · 1000+ employees · Charity and non-profit
United Kingdom
4.0
25 Oct 2024
Better automation than the last one
The bank feed categorises so well that Monday mornings are no longer a chore, and moving from Sage took an afternoon and the import brought everything across. Receipt limits meant we upgraded a tier sooner than planned, but we live with it.
Pros
The bank feed categorises so well that Monday mornings are no longer a chore.
Cons
Receipt limits meant we upgraded a tier sooner than planned.
Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
3.0
Used for Less than 6 months
A
Alan Quinn
Founder · 1-10 employees · Hospitality
United Kingdom
5.0
22 Oct 2024
Watch the renewal price
CIS is handled from the entry tier, which the last package charged extra for, and the bank feed categorises so well that Monday mornings are no longer a chore. No complaints so far.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
Custom reporting only really opens up on Advanced, which is a big jump.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years37 found this helpful
P
Paul Osei
Finance manager · 51-200 employees · Construction
United Kingdom
5.0
21 Oct 2024
Good software, aggressive pricing
CIS is handled from the entry tier, which the last package charged extra for. The app marketplace meant our booking system connected without a developer.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months12 found this helpful
M
Megan Kowalski
Founder · 1-10 employees · Education
United Kingdom
4.0
19 Oct 2024
Does everything a small firm needs
VAT returns submit to HMRC without a single error in two years. Only real gripe is that payroll is a separate add on, so the real monthly cost is higher than it looks.
Pros
VAT returns submit to HMRC without a single error in two years.
Cons
Payroll is a separate add on, so the real monthly cost is higher than it looks.
Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months15 found this helpful
F
Fiona Hargreaves
HR director · 501-1000 employees · Manufacturing
United Kingdom
5.0
13 Oct 2024
Strong for VAT and CIS
VAT returns submit to HMRC without a single error in two years, and the app marketplace meant our booking system connected without a developer. No complaints so far.
Pros
VAT returns submit to HMRC without a single error in two years.
Cons
Payroll is a separate add on, so the real monthly cost is higher than it looks.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years5 found this helpful
K
Kevin Colquhoun
Founder · 11-50 employees · Construction
United Kingdom
2.0
8 Oct 2024
Bank feed is the reason we switched
Receipt limits meant we upgraded a tier sooner than planned, and custom reporting only really opens up on Advanced, which is a big jump. Project profitability on Plus tells us which jobs actually make money, which is about the only positive.
Pros
Project profitability on Plus tells us which jobs actually make money.
Cons
Receipt limits meant we upgraded a tier sooner than planned.
Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months8 found this helpful
R
Ruth Trelawny
Founder · 1-10 employees · Construction
United Kingdom
5.0
30 Sep 2024
Better automation than the last one
Support was on the phone in minutes rather than a ticket queue, and moving from Sage took an afternoon and the import brought everything across. No complaints so far.
Pros
Support was on the phone in minutes rather than a ticket queue.
Cons
The pricing tiers shift often and it is hard to budget a year ahead.
CIS is handled from the entry tier, which the last package charged extra for, and project profitability on Plus tells us which jobs actually make money. No complaints so far.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
Payroll is a separate add on, so the real monthly cost is higher than it looks.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months7 found this helpful
N
Neil Kowalski
Bookkeeper · 11-50 employees · Hospitality
United Kingdom
3.0
29 Sep 2024
Does everything a small firm needs
Mixed. CIS is handled from the entry tier, which the last package charged extra for, but you notice the American roots in some of the wording.
Pros
CIS is handled from the entry tier, which the last package charged extra for.
Cons
You notice the American roots in some of the wording.
Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months2 found this helpful
J
James Osei
Founder · 11-50 employees · Wholesale
LinkedIn verifiedUnited Kingdom
3.0
25 Sep 2024
Watch the renewal price
Mixed. The mobile app lets me raise an invoice from a client site, but you notice the American roots in some of the wording.
Pros
The mobile app lets me raise an invoice from a client site.
Cons
You notice the American roots in some of the wording.
