Oracle NetSuite

Verified listing

A cloud ERP for scaling and multi entity businesses, sold entirely on quote

4.0Based on 256 reviews

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Ratings by dimension

Ease of use3.9
Value4.0
Support3.9
Features4.0

Rating distribution

5 stars
98
4 stars
98
3 stars
36
2 stars
20
1 star
4

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Verified reviews for Oracle NetSuite

256 reviews matching your filters

Helen Halliwell

Office manager · 11-50 employees · Marketing and advertising

United Kingdom

5.0

27 Apr 2024

One system for the whole business

Multi entity consolidation handles our group properly, and one version of the truth across the whole business. No complaints so far.

Pros

Multi entity consolidation handles our group properly.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months15 found this helpful

Simon Marsden

Finance director · 501-1000 employees · Charity and non-profit

United Kingdom

3.0

26 Apr 2024

Cloud ERP that scaled with us

Mixed. Being cloud native, we avoid the upgrade pain of old ERPs, but implementation is a significant partner led project.

Pros

Being cloud native, we avoid the upgrade pain of old ERPs.

Cons

Implementation is a significant partner led project.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months23 found this helpful

Craig Baptiste

Owner · 1-10 employees · Engineering

United Kingdom

5.0

26 Apr 2024

One system for the whole business

Being cloud native, we avoid the upgrade pain of old ERPs. It scaled with us through two acquisitions.

Pros

Being cloud native, we avoid the upgrade pain of old ERPs.

Cons

There is no published price and the total cost is substantial.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years31 found this helpful

Neil Stroud

Sole trader · 11-50 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

25 Apr 2024

Cloud ERP that scaled with us

Finance, inventory and ecommerce in one database ended the integration seams, and multi entity consolidation handles our group properly. Implementation is a significant partner led project, but we live with it.

Pros

Finance, inventory and ecommerce in one database ended the integration seams.

Cons

Implementation is a significant partner led project.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years10 found this helpful

Andrew Sinclair

Financial controller · 201-500 employees · Recruitment

United Kingdom

3.0

24 Apr 2024

No more integration seams

Mixed. Multi entity consolidation handles our group properly, but the customisation that makes it powerful also makes it complex.

Pros

Multi entity consolidation handles our group properly.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months37 found this helpful

Alan Begum

Practice manager · 11-50 employees · Fitness and leisure

United Kingdom

4.0

20 Apr 2024

Serious ERP for a growing group

One version of the truth across the whole business. Only real gripe is that there is no published price and the total cost is substantial.

Pros

One version of the truth across the whole business.

Cons

There is no published price and the total cost is substantial.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 1-2 years6 found this helpful

Peter Mackenzie

Office manager · 1-10 employees · Charity and non-profit

United Kingdom

3.0

18 Apr 2024

Serious ERP for a growing group

Mixed. It scaled with us through two acquisitions, but the customisation that makes it powerful also makes it complex.

Pros

It scaled with us through two acquisitions.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months7 found this helpful

Louise Nasir

Payroll manager · 51-200 employees · Professional services

United Kingdom

3.0

14 Apr 2024

Serious ERP for a growing group

One version of the truth across the whole business. That said, implementation is a significant partner led project and more than a business that just needs finance requires.

Pros

One version of the truth across the whole business.

Cons

Implementation is a significant partner led project.

Ease of use: 3.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years18 found this helpful

James Nowak

Practice manager · 1-10 employees · Wholesale

United Kingdom

4.0

29 Mar 2024

Powerful, and a real investment

One version of the truth across the whole business, and it scaled with us through two acquisitions. The customisation that makes it powerful also makes it complex, but we live with it.

Pros

One version of the truth across the whole business.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years2 found this helpful

Kevin Iqbal

Director · 1-10 employees · Food and beverage

United Kingdom

5.0

26 Mar 2024

Cloud ERP that scaled with us

It scaled with us through two acquisitions, and one version of the truth across the whole business. No complaints so far.

Pros

It scaled with us through two acquisitions.

Cons

Implementation is a significant partner led project.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months8 found this helpful