Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Fiona Adeyemi

Bookkeeper · 11-50 employees · Charity and non-profit

United Kingdom

3.0

9 Nov 2025

Broad, if not the deepest

The employee app gets used, which is half the battle. That said, a dedicated payroll tool handles our odd cases better and the Australian roots show in a few workflows.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 3.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years36 found this helpful

Louise Middleton

Founder · 1-10 employees · Veterinary

United Kingdom

4.0

8 Nov 2025

Good all rounder for a growing team

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years13 found this helpful

Fiona Trelawny

Company secretary · 51-200 employees · Marketing and advertising

United Kingdom

5.0

5 Nov 2025

Consolidation was the win

The free payroll tier genuinely cost us nothing to start. Onboarding a new starter is smooth from offer to first payslip.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months3 found this helpful

Bethany Halliwell

Financial controller · 51-200 employees · Retail

United Kingdom

5.0

4 Nov 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months13 found this helpful

Emma Iqbal

Owner · 11-50 employees · Healthcare

United Kingdom

4.0

3 Nov 2025

Consolidation was the win

The benefits marketplace gave staff something they actually noticed. Only real gripe is that the Australian roots show in a few workflows.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months20 found this helpful

Rebecca Bhatti

Group financial controller · 1000+ employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

1 Nov 2025

The app gets used

Onboarding a new starter is smooth from offer to first payslip, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years19 found this helpful

Louise Sandhu

Company secretary · 51-200 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

1 Nov 2025

Consolidation was the win

The free payroll tier genuinely cost us nothing to start. The employee app gets used, which is half the battle.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years37 found this helpful

Callum Corrigan

Office manager · 11-50 employees · Veterinary

United Kingdom

2.0

29 Oct 2025

Consolidation was the win

All in one means good at lots rather than best at any one thing, and a dedicated payroll tool handles our odd cases better. Onboarding a new starter is smooth from offer to first payslip, which is about the only positive.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 1.0
Value for money: 3.0
Customer service: 1.0
Functionality: 2.0

Used for 6-12 months10 found this helpful

Daniel Quinn

Owner · 11-50 employees · Fitness and leisure

United Kingdom

5.0

25 Oct 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years5 found this helpful

Andrew Mackenzie

Finance manager · 51-200 employees · IT services

United Kingdom

5.0

20 Oct 2025

Broad, if not the deepest

Having HR, payroll and benefits in one place ended three subscriptions, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months18 found this helpful