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Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars114
  • 4 stars95
  • 3 stars33
  • 2 stars26
  • 1 star5

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Verified reviews for Employment Hero

273 reviews matching your filters

Rebecca Patel

Director · 11-50 employees · Recruitment

United Kingdom
5.0

16 Oct 2025

Good all rounder for a growing team

The free payroll tier genuinely cost us nothing to start. The employee app gets used, which is half the battle.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months7 found this helpful

Sophie Fairbanks

Sole trader · 11-50 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
5.0

12 Oct 2025

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years35 found this helpful

Louise Iqbal

Financial controller · 201-500 employees · Wholesale

LinkedIn verifiedUnited Kingdom
5.0

5 Oct 2025

The app gets used

The benefits marketplace gave staff something they actually noticed, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months16 found this helpful

Michael Pemberton

Office manager · 11-50 employees · Engineering

United Kingdom
4.0

3 Oct 2025

Good all rounder for a growing team

The benefits marketplace gave staff something they actually noticed. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months26 found this helpful

David Iqbal

Founder · 11-50 employees · Property and lettings

United Kingdom
2.0

1 Oct 2025

Consolidation was the win

A dedicated payroll tool handles our odd cases better, and the per employee minimums add up faster than the headline suggests. Onboarding a new starter is smooth from offer to first payslip, which is about the only positive.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
2.0
Used for 1-2 years17 found this helpful

Callum Kowalski

Owner · 11-50 employees · Retail

United Kingdom
4.0

28 Sep 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 2+ years1 found this helpful

Mohammed Ainsley

Bookkeeper · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom
4.0

26 Sep 2025

Consolidation was the win

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years5 found this helpful

Simon Stroud

Head of finance · 501-1000 employees · Recruitment

United Kingdom
1.0

17 Sep 2025

Consolidation was the win

The Australian roots show in a few workflows. A dedicated payroll tool handles our odd cases better. Looking at alternatives.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 1-2 years17 found this helpful

Megan Ainsley

Office manager · 1-10 employees · Logistics and transport

United Kingdom
3.0

16 Sep 2025

One platform replaced three

Mixed. The benefits marketplace gave staff something they actually noticed, but all in one means good at lots rather than best at any one thing.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years3 found this helpful

Megan Marsden

Sole trader · 11-50 employees · Education

United Kingdom
3.0

14 Sep 2025

Free payroll got us started

Mixed. The benefits marketplace gave staff something they actually noticed, but the per employee minimums add up faster than the headline suggests.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years22 found this helpful