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Employment Hero

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An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars114
  • 4 stars95
  • 3 stars33
  • 2 stars26
  • 1 star5

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Verified reviews for Employment Hero

273 reviews matching your filters

Hannah Holloway

Sole trader · 11-50 employees · Marketing and advertising

United Kingdom
5.0

5 Sep 2025

Free payroll got us started

The benefits marketplace gave staff something they actually noticed, and the employee app gets used, which is half the battle. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months7 found this helpful

Bethany Bramley

Systems accountant · 501-1000 employees · Healthcare

LinkedIn verifiedUnited Kingdom
2.0

1 Sep 2025

Broad, if not the deepest

A dedicated payroll tool handles our odd cases better, and all in one means good at lots rather than best at any one thing. The employee app gets used, which is half the battle, which is about the only positive.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
3.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 2+ years8 found this helpful

Zoe Fairbanks

Owner · 1-10 employees · Wholesale

United Kingdom
3.0

28 Aug 2025

The app gets used

Having HR, payroll and benefits in one place ended three subscriptions. That said, the Australian roots show in a few workflows and a dedicated payroll tool handles our odd cases better.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use
4.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 2+ years34 found this helpful

Priya Devlin

Practice manager · 1-10 employees · Marketing and advertising

United Kingdom
5.0

22 Aug 2025

Consolidation was the win

Onboarding a new starter is smooth from offer to first payslip. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months33 found this helpful

Eleanor Nowak

Office manager · 11-50 employees · IT services

United Kingdom
4.0

20 Aug 2025

One platform replaced three

The free payroll tier genuinely cost us nothing to start, and onboarding a new starter is smooth from offer to first payslip. The Australian roots show in a few workflows, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months

Adam Pemberton

Practice manager · 11-50 employees · Engineering

United Kingdom
3.0

19 Aug 2025

Consolidation was the win

Mixed. The benefits marketplace gave staff something they actually noticed, but a dedicated payroll tool handles our odd cases better.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months26 found this helpful

Laura Corrigan

Director · 11-50 employees · Recruitment

United Kingdom
5.0

18 Aug 2025

Consolidation was the win

Having HR, payroll and benefits in one place ended three subscriptions. The free payroll tier genuinely cost us nothing to start.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years21 found this helpful

Christopher Ellery

Finance business partner · 1000+ employees · IT services

United Kingdom
4.0

17 Aug 2025

Good all rounder for a growing team

The benefits marketplace gave staff something they actually noticed, and onboarding a new starter is smooth from offer to first payslip. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months3 found this helpful

Louise Ashworth

HR manager · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
5.0

10 Aug 2025

The app gets used

The free payroll tier genuinely cost us nothing to start, and the employee app gets used, which is half the battle. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months4 found this helpful

Amy Thornley

Bookkeeper · 1-10 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom
5.0

6 Aug 2025

Good all rounder for a growing team

Onboarding a new starter is smooth from offer to first payslip, and having HR, payroll and benefits in one place ended three subscriptions. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years19 found this helpful