Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Craig Ainsley

Sole trader · 1-10 employees · Legal services

United Kingdom

5.0

5 Aug 2025

The app gets used

Having HR, payroll and benefits in one place ended three subscriptions, and the employee app gets used, which is half the battle. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months33 found this helpful

Bethany Patel

Office manager · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom

3.0

5 Aug 2025

The app gets used

Mixed. Having HR, payroll and benefits in one place ended three subscriptions, but the Australian roots show in a few workflows.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years16 found this helpful

Claire Holloway

Finance manager · 51-200 employees · Construction

United Kingdom

4.0

14 Jul 2025

One platform replaced three

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that the Australian roots show in a few workflows.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months27 found this helpful

Freya Wexford

Sole trader · 11-50 employees · Wholesale

United Kingdom

4.0

11 Jul 2025

Broad, if not the deepest

The free payroll tier genuinely cost us nothing to start, and the benefits marketplace gave staff something they actually noticed. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years36 found this helpful

James Sandhu

Sole trader · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

5 Jul 2025

Consolidation was the win

Having HR, payroll and benefits in one place ended three subscriptions, and the employee app gets used, which is half the battle. The Australian roots show in a few workflows, but we live with it.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months11 found this helpful

Richard Colquhoun

Practice manager · 11-50 employees · Wholesale

United Kingdom

4.0

3 Jul 2025

The app gets used

The employee app gets used, which is half the battle. Only real gripe is that the Australian roots show in a few workflows.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months26 found this helpful

Louise Middleton

Financial controller · 201-500 employees · Healthcare

United Kingdom

5.0

21 Jun 2025

Free payroll got us started

The free payroll tier genuinely cost us nothing to start, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months33 found this helpful

Neil Osei

Head of finance · 501-1000 employees · Manufacturing

United Kingdom

5.0

20 Jun 2025

Consolidation was the win

Having HR, payroll and benefits in one place ended three subscriptions. The free payroll tier genuinely cost us nothing to start.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years15 found this helpful

Robert Quinn

Sole trader · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom

4.0

19 Jun 2025

Broad, if not the deepest

The employee app gets used, which is half the battle. Only real gripe is that the Australian roots show in a few workflows.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years2 found this helpful

Peter Devlin

HR director · 1000+ employees · Engineering

United Kingdom

4.0

17 Jun 2025

Consolidation was the win

The free payroll tier genuinely cost us nothing to start, and onboarding a new starter is smooth from offer to first payslip. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years38 found this helpful