Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Ruth Iqbal

Bookkeeper · 1-10 employees · Healthcare

United Kingdom

4.0

13 Jun 2025

Good all rounder for a growing team

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months28 found this helpful

Thomas Okonkwo

Sole trader · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

4.0

12 Jun 2025

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip, and the free payroll tier genuinely cost us nothing to start. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years8 found this helpful

Alan Ainsley

Founder · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

12 Jun 2025

The app gets used

The benefits marketplace gave staff something they actually noticed. The free payroll tier genuinely cost us nothing to start.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years32 found this helpful

Zoe Ferreira

Founder · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

2.0

8 Jun 2025

The app gets used

All in one means good at lots rather than best at any one thing, and the Australian roots show in a few workflows. Having HR, payroll and benefits in one place ended three subscriptions, which is about the only positive.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months31 found this helpful

Kevin Thornley

Financial controller · 201-500 employees · Veterinary

United Kingdom

4.0

7 Jun 2025

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip, and the benefits marketplace gave staff something they actually noticed. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years11 found this helpful

James Adeyemi

Operations manager · 51-200 employees · Healthcare

United Kingdom

5.0

20 May 2025

Broad, if not the deepest

The free payroll tier genuinely cost us nothing to start, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years28 found this helpful

Helen Quinn

Practice manager · 11-50 employees · Fitness and leisure

United Kingdom

4.0

19 May 2025

One platform replaced three

The benefits marketplace gave staff something they actually noticed, and having HR, payroll and benefits in one place ended three subscriptions. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months10 found this helpful

Katie Colquhoun

Office manager · 1-10 employees · Manufacturing

United Kingdom

4.0

19 May 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months21 found this helpful

Martin Colquhoun

Founder · 1-10 employees · Retail

United Kingdom

5.0

15 May 2025

Consolidation was the win

The free payroll tier genuinely cost us nothing to start, and having HR, payroll and benefits in one place ended three subscriptions. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years15 found this helpful

Martin Whitfield

Founder · 1-10 employees · Construction

United Kingdom

5.0

13 May 2025

Consolidation was the win

The free payroll tier genuinely cost us nothing to start. Onboarding a new starter is smooth from offer to first payslip.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years25 found this helpful