Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Adam Cavendish

Financial controller · 201-500 employees · Recruitment

United Kingdom

1.0

12 May 2025

One platform replaced three

All in one means good at lots rather than best at any one thing. A dedicated payroll tool handles our odd cases better. Looking at alternatives.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 1.0
Value for money: 2.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years32 found this helpful

Priya Adeyemi

Founder · 1-10 employees · Engineering

United Kingdom

4.0

9 May 2025

Good all rounder for a growing team

The benefits marketplace gave staff something they actually noticed, and the employee app gets used, which is half the battle. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months10 found this helpful

Louise Stroud

Founder · 11-50 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

3.0

9 May 2025

Good all rounder for a growing team

The benefits marketplace gave staff something they actually noticed. That said, the per employee minimums add up faster than the headline suggests and a dedicated payroll tool handles our odd cases better.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years5 found this helpful

Sarah Okonkwo

Head of payroll · 501-1000 employees · Charity and non-profit

United Kingdom

4.0

8 May 2025

One platform replaced three

Onboarding a new starter is smooth from offer to first payslip, and having HR, payroll and benefits in one place ended three subscriptions. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months21 found this helpful

Robert Begum

Practice manager · 11-50 employees · Recruitment

United Kingdom

5.0

6 May 2025

One platform replaced three

The benefits marketplace gave staff something they actually noticed. The free payroll tier genuinely cost us nothing to start.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years9 found this helpful

Priya Stroud

Finance manager · 201-500 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

3.0

5 May 2025

Free payroll got us started

Mixed. Onboarding a new starter is smooth from offer to first payslip, but the per employee minimums add up faster than the headline suggests.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 2.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years34 found this helpful

Katie Osei

Finance manager · 51-200 employees · Logistics and transport

United Kingdom

5.0

1 May 2025

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip. The benefits marketplace gave staff something they actually noticed.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years15 found this helpful

Thomas Cavendish

HR director · 501-1000 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

4.0

29 Apr 2025

The app gets used

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years28 found this helpful

Katie Ainsley

Group financial controller · 1000+ employees · Charity and non-profit

United Kingdom

4.0

23 Apr 2025

Free payroll got us started

The free payroll tier genuinely cost us nothing to start, and the benefits marketplace gave staff something they actually noticed. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 1-2 years11 found this helpful

James Sandhu

Payroll manager · 51-200 employees · Engineering

United Kingdom

4.0

16 Apr 2025

Consolidation was the win

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for 2+ years28 found this helpful