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Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars114
  • 4 stars95
  • 3 stars33
  • 2 stars26
  • 1 star5

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Verified reviews for Employment Hero

273 reviews matching your filters

Ian Radcliffe

HR director · 501-1000 employees · Recruitment

United Kingdom
3.0

14 Apr 2025

Broad, if not the deepest

The free payroll tier genuinely cost us nothing to start. That said, a dedicated payroll tool handles our odd cases better and all in one means good at lots rather than best at any one thing.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 2+ years18 found this helpful

Bethany Stroud

Bookkeeper · 1-10 employees · Engineering

United Kingdom
2.0

14 Apr 2025

Good all rounder for a growing team

The per employee minimums add up faster than the headline suggests, and all in one means good at lots rather than best at any one thing. The benefits marketplace gave staff something they actually noticed, which is about the only positive.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
2.0
Value for money
3.0
Customer service
1.0
Functionality
2.0
Used for Less than 6 months3 found this helpful

Alan Okonkwo

Operations manager · 201-500 employees · Wholesale

LinkedIn verifiedUnited Kingdom
4.0

8 Apr 2025

Good all rounder for a growing team

The employee app gets used, which is half the battle, and the benefits marketplace gave staff something they actually noticed. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years8 found this helpful

Claire Middleton

Founder · 11-50 employees · Property and lettings

United Kingdom
5.0

29 Mar 2025

Good all rounder for a growing team

The benefits marketplace gave staff something they actually noticed. The employee app gets used, which is half the battle.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months4 found this helpful

James Colquhoun

Payroll manager · 201-500 employees · Hospitality

United Kingdom
5.0

25 Mar 2025

The app gets used

The benefits marketplace gave staff something they actually noticed. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months9 found this helpful

Michael Nasir

Financial controller · 201-500 employees · Recruitment

United Kingdom
4.0

22 Mar 2025

One platform replaced three

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months24 found this helpful

Neil Vaughan

HR manager · 51-200 employees · Recruitment

United Kingdom
5.0

19 Mar 2025

Broad, if not the deepest

The free payroll tier genuinely cost us nothing to start, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months23 found this helpful

Simon Okonkwo

Sole trader · 11-50 employees · Wholesale

United Kingdom
4.0

13 Mar 2025

Free payroll got us started

The free payroll tier genuinely cost us nothing to start, and the employee app gets used, which is half the battle. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years

Adam Middleton

Bookkeeper · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom
4.0

11 Mar 2025

Consolidation was the win

The employee app gets used, which is half the battle, and having HR, payroll and benefits in one place ended three subscriptions. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years19 found this helpful

Rebecca Sinclair

Operations manager · 51-200 employees · Accounting

United Kingdom
4.0

11 Mar 2025

Broad, if not the deepest

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months3 found this helpful