Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Olivia Dunmore

Operations manager · 51-200 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

4.0

8 Mar 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months28 found this helpful

Richard Baptiste

Sole trader · 11-50 employees · Engineering

United Kingdom

2.0

3 Mar 2025

Free payroll got us started

A dedicated payroll tool handles our odd cases better, and the per employee minimums add up faster than the headline suggests. The employee app gets used, which is half the battle, which is about the only positive.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 1.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months1 found this helpful

Thomas Wexford

Finance manager · 51-200 employees · Logistics and transport

United Kingdom

5.0

13 Feb 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed. Onboarding a new starter is smooth from offer to first payslip.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years24 found this helpful

Katie Ferreira

Payroll manager · 51-200 employees · Charity and non-profit

United Kingdom

5.0

12 Feb 2025

Free payroll got us started

Onboarding a new starter is smooth from offer to first payslip, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years4 found this helpful

Simon Pemberton

Owner · 11-50 employees · IT services

United Kingdom

2.0

7 Feb 2025

The app gets used

A dedicated payroll tool handles our odd cases better, and the Australian roots show in a few workflows. Onboarding a new starter is smooth from offer to first payslip, which is about the only positive.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years39 found this helpful

Adam Ashworth

Practice manager · 1-10 employees · Retail

United Kingdom

4.0

30 Jan 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 3.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years29 found this helpful

Jodie Mackenzie

Bookkeeper · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom

5.0

28 Jan 2025

The app gets used

The benefits marketplace gave staff something they actually noticed, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful

Sophie Kowalski

Payroll manager · 51-200 employees · Professional services

United Kingdom

4.0

28 Jan 2025

The app gets used

The benefits marketplace gave staff something they actually noticed. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months1 found this helpful

Priya Ferreira

Financial controller · 51-200 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

28 Jan 2025

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip, and the free payroll tier genuinely cost us nothing to start. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 3.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months18 found this helpful

Kevin Begum

Operations manager · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom

2.0

24 Jan 2025

Good all rounder for a growing team

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 6-12 months30 found this helpful