Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

Visit website

Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Employment Hero

273 reviews matching your filters

Christopher Ashworth

Finance business partner · 501-1000 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

4.0

24 Jan 2025

Free payroll got us started

Onboarding a new starter is smooth from offer to first payslip, and the employee app gets used, which is half the battle. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years4 found this helpful

Louise Quinn

Office manager · 1-10 employees · Healthcare

United Kingdom

4.0

15 Jan 2025

Free payroll got us started

The benefits marketplace gave staff something they actually noticed. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years38 found this helpful

Callum Okonkwo

Bookkeeper · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

15 Jan 2025

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions, and the employee app gets used, which is half the battle. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years20 found this helpful

Freya Bramley

Management accountant · 51-200 employees · Marketing and advertising

United Kingdom

4.0

12 Jan 2025

One platform replaced three

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that the Australian roots show in a few workflows.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months

Priya Marsden

HR manager · 51-200 employees · Wholesale

United Kingdom

4.0

7 Jan 2025

Free payroll got us started

The benefits marketplace gave staff something they actually noticed. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years15 found this helpful

Claire Bramley

Practice manager · 11-50 employees · Construction

United Kingdom

5.0

7 Jan 2025

Free payroll got us started

The free payroll tier genuinely cost us nothing to start, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years32 found this helpful

Mohammed Patel

Head of payroll · 501-1000 employees · Healthcare

United Kingdom

5.0

4 Jan 2025

Consolidation was the win

The free payroll tier genuinely cost us nothing to start, and having HR, payroll and benefits in one place ended three subscriptions. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years11 found this helpful

Paul Patel

Owner · 11-50 employees · Healthcare

United Kingdom

5.0

17 Dec 2024

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed, and having HR, payroll and benefits in one place ended three subscriptions. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years11 found this helpful

Jodie Dunmore

Sole trader · 1-10 employees · Construction

United Kingdom

3.0

12 Dec 2024

Good all rounder for a growing team

Mixed. Having HR, payroll and benefits in one place ended three subscriptions, but the Australian roots show in a few workflows.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years23 found this helpful

Alan Fairbanks

Payroll manager · 201-500 employees · Legal services

United Kingdom

4.0

5 Dec 2024

Free payroll got us started

The free payroll tier genuinely cost us nothing to start. Only real gripe is that the Australian roots show in a few workflows.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years