Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Sophie Trelawny

Bookkeeper · 1-10 employees · Legal services

United Kingdom

2.0

2 Dec 2024

Good all rounder for a growing team

The per employee minimums add up faster than the headline suggests, and the Australian roots show in a few workflows. Onboarding a new starter is smooth from offer to first payslip, which is about the only positive.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 3.0
Value for money: 1.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months2 found this helpful

Martin Stroud

Owner · 1-10 employees · Fitness and leisure

United Kingdom

5.0

25 Nov 2024

Consolidation was the win

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years8 found this helpful

Christopher Adeyemi

Financial controller · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

4.0

16 Nov 2024

Free payroll got us started

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that the Australian roots show in a few workflows.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months31 found this helpful

Katie Kaur

Owner · 1-10 employees · Property and lettings

United Kingdom

4.0

12 Nov 2024

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions, and the employee app gets used, which is half the battle. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months33 found this helpful

Sarah Holloway

Payroll manager · 51-200 employees · Retail

United Kingdom

4.0

8 Nov 2024

The app gets used

Having HR, payroll and benefits in one place ended three subscriptions, and the benefits marketplace gave staff something they actually noticed. The Australian roots show in a few workflows, but we live with it.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months17 found this helpful

Olivia Hargreaves

Founder · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

4 Nov 2024

The app gets used

The employee app gets used, which is half the battle. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months35 found this helpful

Katie Kaur

Owner · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

4 Nov 2024

The app gets used

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years25 found this helpful

Stephen Thornley

Sole trader · 11-50 employees · Wholesale

LinkedIn verifiedUnited Kingdom

4.0

4 Nov 2024

Good all rounder for a growing team

The employee app gets used, which is half the battle. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

The employee app gets used, which is half the battle.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years15 found this helpful

Freya Nowak

Founder · 1-10 employees · IT services

United Kingdom

4.0

3 Nov 2024

Free payroll got us started

The benefits marketplace gave staff something they actually noticed, and the employee app gets used, which is half the battle. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months27 found this helpful

Mark Nowak

Director · 1-10 employees · Construction

United Kingdom

4.0

2 Nov 2024

Free payroll got us started

The employee app gets used, which is half the battle. Only real gripe is that the Australian roots show in a few workflows.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 5.0

Used for 6-12 months14 found this helpful