Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Megan Nowak

Office manager · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom

4.0

2 Nov 2024

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 3.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months13 found this helpful

Eleanor Thornley

Director · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

4.0

2 Nov 2024

Good all rounder for a growing team

The benefits marketplace gave staff something they actually noticed. Only real gripe is that the Australian roots show in a few workflows.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years22 found this helpful

Rachel Quinn

Owner · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

4.0

29 Oct 2024

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months28 found this helpful

Amy Corrigan

Director · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

29 Oct 2024

Consolidation was the win

The free payroll tier genuinely cost us nothing to start. The employee app gets used, which is half the battle.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years13 found this helpful

Gareth Nowak

Bookkeeper · 11-50 employees · IT services

United Kingdom

5.0

26 Oct 2024

The app gets used

The employee app gets used, which is half the battle, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months20 found this helpful

Freya Quinn

Owner · 1-10 employees · Veterinary

United Kingdom

5.0

26 Oct 2024

The app gets used

Onboarding a new starter is smooth from offer to first payslip, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years3 found this helpful

Christopher Vaughan

HR manager · 51-200 employees · Charity and non-profit

United Kingdom

5.0

25 Oct 2024

Consolidation was the win

Having HR, payroll and benefits in one place ended three subscriptions. The free payroll tier genuinely cost us nothing to start.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years9 found this helpful

Zoe Whitfield

Head of finance · 501-1000 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

24 Oct 2024

The app gets used

The benefits marketplace gave staff something they actually noticed, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years34 found this helpful

Michael Mackenzie

Office manager · 11-50 employees · Construction

United Kingdom

5.0

15 Oct 2024

The app gets used

The benefits marketplace gave staff something they actually noticed, and having HR, payroll and benefits in one place ended three subscriptions. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years22 found this helpful

Richard Whitfield

Office manager · 1-10 employees · Logistics and transport

United Kingdom

2.0

13 Oct 2024

Good all rounder for a growing team

The per employee minimums add up faster than the headline suggests, and a dedicated payroll tool handles our odd cases better. The benefits marketplace gave staff something they actually noticed, which is about the only positive.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 1.0
Value for money: 3.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years18 found this helpful