Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Michael Hargreaves

Bookkeeper · 1-10 employees · Healthcare

LinkedIn verifiedUnited Kingdom

1.0

25 Nov 2025

Consolidation was the win

A dedicated payroll tool handles our odd cases better. All in one means good at lots rather than best at any one thing. Looking at alternatives.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 2.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for Less than 6 months29 found this helpful

Sophie Kowalski

Director · 1-10 employees · Retail

United Kingdom

5.0

25 Nov 2025

Broad, if not the deepest

Having HR, payroll and benefits in one place ended three subscriptions, and the employee app gets used, which is half the battle. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months10 found this helpful

Andrew Iqbal

Director · 1-10 employees · IT services

United Kingdom

5.0

21 Nov 2025

Free payroll got us started

Onboarding a new starter is smooth from offer to first payslip. The benefits marketplace gave staff something they actually noticed.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years9 found this helpful

Stephen Quinn

Owner · 11-50 employees · Property and lettings

United Kingdom

5.0

19 Nov 2025

The app gets used

Onboarding a new starter is smooth from offer to first payslip. The free payroll tier genuinely cost us nothing to start.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months3 found this helpful

Ruth Marsden

Office manager · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom

5.0

18 Nov 2025

Good all rounder for a growing team

Onboarding a new starter is smooth from offer to first payslip. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years3 found this helpful

Ruth Kaur

Sole trader · 11-50 employees · Wholesale

United Kingdom

3.0

16 Nov 2025

Free payroll got us started

Mixed. Onboarding a new starter is smooth from offer to first payslip, but the Australian roots show in a few workflows.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years8 found this helpful

Mohammed Pemberton

Owner · 11-50 employees · Property and lettings

United Kingdom

5.0

14 Nov 2025

Broad, if not the deepest

Having HR, payroll and benefits in one place ended three subscriptions, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months14 found this helpful

Olivia Middleton

HR manager · 51-200 employees · Logistics and transport

United Kingdom

2.0

12 Nov 2025

The app gets used

All in one means good at lots rather than best at any one thing, and a dedicated payroll tool handles our odd cases better. The employee app gets used, which is half the battle, which is about the only positive.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 3.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for Less than 6 months37 found this helpful

Christopher Adeyemi

Practice manager · 11-50 employees · Retail

United Kingdom

5.0

11 Nov 2025

Free payroll got us started

The free payroll tier genuinely cost us nothing to start, and the employee app gets used, which is half the battle. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years31 found this helpful

James Devlin

Owner · 1-10 employees · Construction

United Kingdom

5.0

11 Nov 2025

One platform replaced three

The benefits marketplace gave staff something they actually noticed. The employee app gets used, which is half the battle.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years24 found this helpful