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Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars114
  • 4 stars95
  • 3 stars33
  • 2 stars26
  • 1 star5

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Verified reviews for Employment Hero

273 reviews matching your filters

Alan Radcliffe

Management accountant · 51-200 employees · Food and beverage

United Kingdom
5.0

1 Jan 2026

One platform replaced three

The benefits marketplace gave staff something they actually noticed. The free payroll tier genuinely cost us nothing to start.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years6 found this helpful

Gareth Sandhu

Bookkeeper · 1-10 employees · Healthcare

United Kingdom
2.0

21 Dec 2025

Broad, if not the deepest

The per employee minimums add up faster than the headline suggests, and a dedicated payroll tool handles our odd cases better. The employee app gets used, which is half the battle, which is about the only positive.

Pros

The employee app gets used, which is half the battle.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months37 found this helpful

Kevin Cavendish

Finance manager · 51-200 employees · Fitness and leisure

United Kingdom
5.0

19 Dec 2025

Good all rounder for a growing team

Onboarding a new starter is smooth from offer to first payslip, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years6 found this helpful

Christopher Fairbanks

Practice manager · 11-50 employees · Engineering

United Kingdom
5.0

18 Dec 2025

Free payroll got us started

Onboarding a new starter is smooth from offer to first payslip, and the employee app gets used, which is half the battle. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months38 found this helpful

Mohammed Hargreaves

Director · 1-10 employees · Hospitality

United Kingdom
3.0

16 Dec 2025

Consolidation was the win

The employee app gets used, which is half the battle. That said, a dedicated payroll tool handles our odd cases better and the Australian roots show in a few workflows.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years10 found this helpful

Mohammed Ellery

Owner · 1-10 employees · Construction

United Kingdom
5.0

15 Dec 2025

Consolidation was the win

The employee app gets used, which is half the battle, and having HR, payroll and benefits in one place ended three subscriptions. No complaints so far.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months32 found this helpful

Robert Sinclair

Sole trader · 11-50 employees · Fitness and leisure

United Kingdom
2.0

14 Dec 2025

The app gets used

The per employee minimums add up faster than the headline suggests, and all in one means good at lots rather than best at any one thing. The benefits marketplace gave staff something they actually noticed, which is about the only positive.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for 2+ years31 found this helpful

Martin Pemberton

Finance manager · 51-200 employees · Education

United Kingdom
3.0

8 Dec 2025

Broad, if not the deepest

The employee app gets used, which is half the battle. That said, all in one means good at lots rather than best at any one thing and the Australian roots show in a few workflows.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
4.0
Value for money
2.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months35 found this helpful

Zoe Adeyemi

Company secretary · 51-200 employees · Retail

LinkedIn verifiedUnited Kingdom
5.0

4 Dec 2025

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years22 found this helpful

Alan Pemberton

Head of finance · 1000+ employees · Construction

United Kingdom
5.0

27 Nov 2025

Consolidation was the win

The free payroll tier genuinely cost us nothing to start. The employee app gets used, which is half the battle.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months16 found this helpful