Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Simon Halliwell

Sole trader · 1-10 employees · Charity and non-profit

United Kingdom

4.0

13 Mar 2026

The app gets used

The employee app gets used, which is half the battle, and onboarding a new starter is smooth from offer to first payslip. The Australian roots show in a few workflows, but we live with it.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months38 found this helpful

Zoe Rhodes

Practice manager · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

11 Mar 2026

Good all rounder for a growing team

The benefits marketplace gave staff something they actually noticed, and onboarding a new starter is smooth from offer to first payslip. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years2 found this helpful

Michael Mackenzie

Practice manager · 1-10 employees · Education

United Kingdom

3.0

10 Mar 2026

Free payroll got us started

Mixed. The free payroll tier genuinely cost us nothing to start, but the per employee minimums add up faster than the headline suggests.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 2.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months14 found this helpful

Claire Halliwell

Founder · 1-10 employees · Engineering

United Kingdom

2.0

8 Mar 2026

Broad, if not the deepest

A dedicated payroll tool handles our odd cases better, and all in one means good at lots rather than best at any one thing. Having HR, payroll and benefits in one place ended three subscriptions, which is about the only positive.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years30 found this helpful

Daniel Corrigan

Finance manager · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

4.0

5 Mar 2026

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that the Australian roots show in a few workflows.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months5 found this helpful

Daniel Mackenzie

Finance manager · 201-500 employees · Construction

United Kingdom

4.0

2 Mar 2026

One platform replaced three

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for Less than 6 months9 found this helpful

Richard Kaur

Owner · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

1 Mar 2026

The app gets used

The free payroll tier genuinely cost us nothing to start, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months34 found this helpful

Eleanor Stroud

Bookkeeper · 11-50 employees · Construction

United Kingdom

5.0

1 Mar 2026

Good all rounder for a growing team

Onboarding a new starter is smooth from offer to first payslip, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years19 found this helpful

Louise Hargreaves

Company secretary · 51-200 employees · Education

United Kingdom

2.0

12 Feb 2026

Free payroll got us started

The Australian roots show in a few workflows, and all in one means good at lots rather than best at any one thing. The free payroll tier genuinely cost us nothing to start, which is about the only positive.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 1.0

Used for Less than 6 months25 found this helpful

Bethany Stroud

Group financial controller · 1000+ employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

10 Feb 2026

Good all rounder for a growing team

The employee app gets used, which is half the battle, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months30 found this helpful