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Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars114
  • 4 stars95
  • 3 stars33
  • 2 stars26
  • 1 star5

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Verified reviews for Employment Hero

273 reviews matching your filters

Nicola Iqbal

Sole trader · 11-50 employees · IT services

United Kingdom
5.0

12 Apr 2026

One platform replaced three

The free payroll tier genuinely cost us nothing to start. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months34 found this helpful

Owen Colquhoun

Owner · 11-50 employees · Professional services

United Kingdom
5.0

11 Apr 2026

Good all rounder for a growing team

Having HR, payroll and benefits in one place ended three subscriptions. The employee app gets used, which is half the battle.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years28 found this helpful

James Bhatti

Director · 11-50 employees · Wholesale

United Kingdom
2.0

11 Apr 2026

Good all rounder for a growing team

The Australian roots show in a few workflows, and all in one means good at lots rather than best at any one thing. Onboarding a new starter is smooth from offer to first payslip, which is about the only positive.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use
2.0
Value for money
1.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years35 found this helpful

Stephen Nasir

Company secretary · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
4.0

1 Apr 2026

One platform replaced three

The free payroll tier genuinely cost us nothing to start. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months18 found this helpful

Olivia Whitfield

Finance business partner · 501-1000 employees · Healthcare

United Kingdom
5.0

31 Mar 2026

Free payroll got us started

The employee app gets used, which is half the battle. The benefits marketplace gave staff something they actually noticed.

Pros

The employee app gets used, which is half the battle.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years30 found this helpful

Daniel Kowalski

Group financial controller · 1000+ employees · Food and beverage

United Kingdom
5.0

24 Mar 2026

One platform replaced three

Having HR, payroll and benefits in one place ended three subscriptions, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years12 found this helpful

Stephen Devlin

Sole trader · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
2.0

23 Mar 2026

Broad, if not the deepest

A dedicated payroll tool handles our odd cases better, and the per employee minimums add up faster than the headline suggests. Having HR, payroll and benefits in one place ended three subscriptions, which is about the only positive.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
1.0
Value for money
3.0
Customer service
1.0
Functionality
3.0
Used for Less than 6 months2 found this helpful

Aisha Lockhart

Management accountant · 201-500 employees · Charity and non-profit

United Kingdom
5.0

21 Mar 2026

One platform replaced three

The free payroll tier genuinely cost us nothing to start, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years36 found this helpful

Peter Radcliffe

Management accountant · 201-500 employees · Marketing and advertising

United Kingdom
4.0

20 Mar 2026

The app gets used

The employee app gets used, which is half the battle. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months29 found this helpful

Emma Mackenzie

Operations manager · 51-200 employees · Healthcare

United Kingdom
5.0

16 Mar 2026

Consolidation was the win

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years11 found this helpful