Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Alan Begum

Finance manager · 51-200 employees · Healthcare

United Kingdom

4.0

8 May 2026

Consolidation was the win

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 5.0

Used for 1-2 years35 found this helpful

Olivia Cavendish

Bookkeeper · 11-50 employees · Education

United Kingdom

3.0

7 May 2026

One platform replaced three

Onboarding a new starter is smooth from offer to first payslip. That said, a dedicated payroll tool handles our odd cases better and the Australian roots show in a few workflows.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years29 found this helpful

Christopher Radcliffe

Management accountant · 201-500 employees · Hospitality

United Kingdom

5.0

6 May 2026

Free payroll got us started

Onboarding a new starter is smooth from offer to first payslip, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months5 found this helpful

Rebecca Patel

Office manager · 11-50 employees · Marketing and advertising

United Kingdom

4.0

6 May 2026

Free payroll got us started

The free payroll tier genuinely cost us nothing to start, and the employee app gets used, which is half the battle. The per employee minimums add up faster than the headline suggests, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years21 found this helpful

Mark Ellery

Operations manager · 51-200 employees · Recruitment

United Kingdom

5.0

3 May 2026

Free payroll got us started

The employee app gets used, which is half the battle, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years25 found this helpful

Rachel Okonkwo

Director · 1-10 employees · Accounting

United Kingdom

4.0

3 May 2026

Consolidation was the win

The free payroll tier genuinely cost us nothing to start. Only real gripe is that the Australian roots show in a few workflows.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months10 found this helpful

Mark Devlin

Director · 1-10 employees · Veterinary

United Kingdom

4.0

1 May 2026

The app gets used

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months8 found this helpful

Eleanor Trelawny

Founder · 1-10 employees · Recruitment

United Kingdom

5.0

26 Apr 2026

One platform replaced three

The employee app gets used, which is half the battle. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years22 found this helpful

Daniel Sandhu

Bookkeeper · 1-10 employees · Engineering

United Kingdom

3.0

23 Apr 2026

Broad, if not the deepest

Mixed. The free payroll tier genuinely cost us nothing to start, but a dedicated payroll tool handles our odd cases better.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 4.0

Used for 2+ years16 found this helpful

Owen Hargreaves

Practice manager · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

5.0

21 Apr 2026

Free payroll got us started

The free payroll tier genuinely cost us nothing to start, and the employee app gets used, which is half the battle. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months6 found this helpful