Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Fiona Sinclair

Sole trader · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

1.0

15 May 2024

Free payroll got us started

The per employee minimums add up faster than the headline suggests. The Australian roots show in a few workflows. Looking at alternatives.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for 1-2 years37 found this helpful

Richard Whitfield

Director · 1-10 employees · Logistics and transport

United Kingdom

4.0

14 May 2024

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months29 found this helpful

Helen Bramley

Management accountant · 51-200 employees · Accounting

United Kingdom

4.0

12 May 2024

One platform replaced three

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for Less than 6 months37 found this helpful

Sarah Nasir

Financial controller · 51-200 employees · Charity and non-profit

United Kingdom

4.0

5 May 2024

Good all rounder for a growing team

The employee app gets used, which is half the battle. Only real gripe is that the Australian roots show in a few workflows.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months36 found this helpful

Robert Iqbal

Head of payroll · 1000+ employees · Manufacturing

United Kingdom

5.0

4 May 2024

Good all rounder for a growing team

Onboarding a new starter is smooth from offer to first payslip. The free payroll tier genuinely cost us nothing to start.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years7 found this helpful

Rachel Nowak

Practice manager · 1-10 employees · Recruitment

United Kingdom

4.0

30 Apr 2024

Broad, if not the deepest

The free payroll tier genuinely cost us nothing to start, and onboarding a new starter is smooth from offer to first payslip. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years31 found this helpful

Michael Vaughan

Management accountant · 51-200 employees · Construction

United Kingdom

5.0

23 Apr 2024

Broad, if not the deepest

The employee app gets used, which is half the battle. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months17 found this helpful

Fiona Sinclair

Operations manager · 201-500 employees · Manufacturing

United Kingdom

4.0

21 Apr 2024

Good all rounder for a growing team

The free payroll tier genuinely cost us nothing to start. Only real gripe is that the Australian roots show in a few workflows.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years20 found this helpful

Neil Holloway

Founder · 1-10 employees · Marketing and advertising

United Kingdom

5.0

14 Apr 2024

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months12 found this helpful

Bethany Lockhart

Director · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

5.0

1 Apr 2024

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years34 found this helpful