Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Katie Osei

Owner · 11-50 employees · Hospitality

United Kingdom

2.0

8 Jun 2024

Free payroll got us started

The Australian roots show in a few workflows, and the per employee minimums add up faster than the headline suggests. The employee app gets used, which is half the battle, which is about the only positive.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for 1-2 years32 found this helpful

Freya Trelawny

Owner · 1-10 employees · Engineering

United Kingdom

5.0

4 Jun 2024

Free payroll got us started

The free payroll tier genuinely cost us nothing to start. Onboarding a new starter is smooth from offer to first payslip.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months35 found this helpful

Zoe Ferreira

HR manager · 51-200 employees · Property and lettings

United Kingdom

3.0

29 May 2024

Broad, if not the deepest

Mixed. The employee app gets used, which is half the battle, but a dedicated payroll tool handles our odd cases better.

Pros

The employee app gets used, which is half the battle.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years7 found this helpful

Freya Dunmore

Founder · 1-10 employees · Marketing and advertising

United Kingdom

3.0

28 May 2024

Free payroll got us started

Mixed. Having HR, payroll and benefits in one place ended three subscriptions, but all in one means good at lots rather than best at any one thing.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 3.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months29 found this helpful

Simon Middleton

Owner · 1-10 employees · Recruitment

United Kingdom

3.0

24 May 2024

One platform replaced three

Mixed. The free payroll tier genuinely cost us nothing to start, but the Australian roots show in a few workflows.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 2.0

Used for 2+ years35 found this helpful

Hannah Ellery

Practice manager · 1-10 employees · Hospitality

United Kingdom

4.0

24 May 2024

The app gets used

The employee app gets used, which is half the battle, and having HR, payroll and benefits in one place ended three subscriptions. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years21 found this helpful

Christopher Okonkwo

Operations manager · 51-200 employees · IT services

United Kingdom

4.0

22 May 2024

Free payroll got us started

The benefits marketplace gave staff something they actually noticed. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years35 found this helpful

Olivia Fairbanks

Finance manager · 51-200 employees · Charity and non-profit

United Kingdom

5.0

20 May 2024

Free payroll got us started

The benefits marketplace gave staff something they actually noticed, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months39 found this helpful

Neil Osei

Office manager · 1-10 employees · Recruitment

United Kingdom

5.0

16 May 2024

One platform replaced three

The employee app gets used, which is half the battle. The free payroll tier genuinely cost us nothing to start.

Pros

The employee app gets used, which is half the battle.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months1 found this helpful

Callum Osei

Founder · 1-10 employees · Construction

United Kingdom

5.0

16 May 2024

Good all rounder for a growing team

Having HR, payroll and benefits in one place ended three subscriptions, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months3 found this helpful