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Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars114
  • 4 stars95
  • 3 stars33
  • 2 stars26
  • 1 star5

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Verified reviews for Employment Hero

273 reviews matching your filters

Neil Kowalski

Operations manager · 201-500 employees · Retail

United Kingdom
4.0

31 Mar 2024

The app gets used

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that the Australian roots show in a few workflows.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months36 found this helpful

Stephen Bhatti

Bookkeeper · 11-50 employees · Recruitment

United Kingdom
3.0

30 Mar 2024

One platform replaced three

Mixed. Onboarding a new starter is smooth from offer to first payslip, but a dedicated payroll tool handles our odd cases better.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 2+ years12 found this helpful

Nicola Dunmore

Sole trader · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
5.0

26 Mar 2024

One platform replaced three

Having HR, payroll and benefits in one place ended three subscriptions. The benefits marketplace gave staff something they actually noticed.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years33 found this helpful

Craig Devlin

Financial controller · 51-200 employees · IT services

United Kingdom
5.0

20 Mar 2024

One platform replaced three

Having HR, payroll and benefits in one place ended three subscriptions. The free payroll tier genuinely cost us nothing to start.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years7 found this helpful

Megan Sandhu

Office manager · 1-10 employees · Manufacturing

United Kingdom
3.0

19 Mar 2024

Consolidation was the win

Mixed. The benefits marketplace gave staff something they actually noticed, but all in one means good at lots rather than best at any one thing.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 2+ years9 found this helpful

Laura Middleton

Systems accountant · 1000+ employees · Accounting

United Kingdom
5.0

17 Mar 2024

Free payroll got us started

The benefits marketplace gave staff something they actually noticed. The employee app gets used, which is half the battle.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months33 found this helpful

Owen Nowak

Practice manager · 11-50 employees · Fitness and leisure

United Kingdom
4.0

9 Mar 2024

One platform replaced three

The benefits marketplace gave staff something they actually noticed, and onboarding a new starter is smooth from offer to first payslip. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years18 found this helpful

Jodie Lockhart

Office manager · 11-50 employees · Professional services

United Kingdom
5.0

6 Mar 2024

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed. The free payroll tier genuinely cost us nothing to start.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years2 found this helpful

Ruth Devlin

Company secretary · 51-200 employees · Healthcare

United Kingdom
4.0

5 Mar 2024

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years3 found this helpful

Andrew Begum

Practice manager · 1-10 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom
5.0

4 Mar 2024

Free payroll got us started

The employee app gets used, which is half the battle. The free payroll tier genuinely cost us nothing to start.

Pros

The employee app gets used, which is half the battle.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months29 found this helpful