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Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars114
  • 4 stars95
  • 3 stars33
  • 2 stars26
  • 1 star5

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Verified reviews for Employment Hero

273 reviews matching your filters

Callum Marsden

Office manager · 11-50 employees · Education

United Kingdom
5.0

9 Sep 2024

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip. Having HR, payroll and benefits in one place ended three subscriptions.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years3 found this helpful

Thomas Bramley

Practice manager · 11-50 employees · Manufacturing

United Kingdom
5.0

8 Sep 2024

Good all rounder for a growing team

Onboarding a new starter is smooth from offer to first payslip. The employee app gets used, which is half the battle.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years36 found this helpful

Martin Ellery

Bookkeeper · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom
4.0

6 Sep 2024

Good all rounder for a growing team

Onboarding a new starter is smooth from offer to first payslip, and the free payroll tier genuinely cost us nothing to start. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months7 found this helpful

Paul Wexford

HR manager · 201-500 employees · Professional services

United Kingdom
3.0

3 Sep 2024

Free payroll got us started

Mixed. The benefits marketplace gave staff something they actually noticed, but a dedicated payroll tool handles our odd cases better.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
4.0
Used for 1-2 years20 found this helpful

Ruth Mackenzie

Director · 1-10 employees · Professional services

United Kingdom
5.0

2 Sep 2024

Free payroll got us started

The free payroll tier genuinely cost us nothing to start. Onboarding a new starter is smooth from offer to first payslip.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months10 found this helpful

Laura Holloway

Bookkeeper · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom
5.0

30 Aug 2024

One platform replaced three

The free payroll tier genuinely cost us nothing to start, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The Australian roots show in a few workflows.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years19 found this helpful

Amy Okonkwo

Practice manager · 1-10 employees · Recruitment

United Kingdom
5.0

27 Aug 2024

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions. The employee app gets used, which is half the battle.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years1 found this helpful

Ian Nasir

Director · 1-10 employees · Logistics and transport

United Kingdom
2.0

21 Aug 2024

One platform replaced three

The per employee minimums add up faster than the headline suggests, and the Australian roots show in a few workflows. Onboarding a new starter is smooth from offer to first payslip, which is about the only positive.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
1.0
Used for 6-12 months1 found this helpful

Owen Ferreira

Operations manager · 51-200 employees · Professional services

United Kingdom
5.0

15 Aug 2024

Broad, if not the deepest

The free payroll tier genuinely cost us nothing to start. The employee app gets used, which is half the battle.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months7 found this helpful

Sophie Hargreaves

Sole trader · 11-50 employees · Food and beverage

United Kingdom
1.0

10 Aug 2024

Consolidation was the win

All in one means good at lots rather than best at any one thing. The Australian roots show in a few workflows. Looking at alternatives.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years18 found this helpful