Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Claire Bhatti

Management accountant · 51-200 employees · Wholesale

United Kingdom

3.0

24 Aug 2025

Check your accountant will use it

The feature depth for the money genuinely surprised us. That said, support on the free tier is email only and fewer UK accountants know it than Xero or QuickBooks.

Pros

The feature depth for the money genuinely surprised us.

Cons

Support on the free tier is email only.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years37 found this helpful

Laura Thornley

Financial controller · 201-500 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

19 Aug 2025

Corporation Tax filing sold it

Filing a CT600 from the accounting software saved us a separate tax package. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months29 found this helpful

Richard Quinn

Head of finance · 501-1000 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

5.0

18 Aug 2025

Check your accountant will use it

Filing a CT600 from the accounting software saved us a separate tax package. If you already use Zoho the other apps share data natively.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years1 found this helpful

Zoe Kowalski

Sole trader · 11-50 employees · Veterinary

United Kingdom

5.0

18 Aug 2025

Corporation Tax filing sold it

Filing a CT600 from the accounting software saved us a separate tax package, and receipt autoscans work well and the reports are comprehensive. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months24 found this helpful

Ruth Mackenzie

Owner · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom

3.0

12 Aug 2025

Deep features for the money

Filing a CT600 from the accounting software saved us a separate tax package. That said, our accountant had never used it and was reluctant at first and you have to be sure you need the breadth on offer.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months26 found this helpful

Megan Vaughan

Practice manager · 1-10 employees · IT services

United Kingdom

5.0

11 Aug 2025

Free plan that actually files

The free plan files Self Assessment, which almost nothing else does for nothing. The feature depth for the money genuinely surprised us.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years28 found this helpful

Ruth Bramley

Financial controller · 201-500 employees · Food and beverage

United Kingdom

5.0

9 Aug 2025

Great if you are already on Zoho

The free plan files Self Assessment, which almost nothing else does for nothing, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years25 found this helpful

Louise Bramley

Finance business partner · 1000+ employees · Recruitment

United Kingdom

5.0

7 Aug 2025

Free plan that actually files

Receipt autoscans work well and the reports are comprehensive. If you already use Zoho the other apps share data natively.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months33 found this helpful

Paul Kowalski

Payroll manager · 51-200 employees · IT services

United Kingdom

4.0

7 Aug 2025

Free plan that actually files

Property tracking is built in, which matters with the MTD changes. Only real gripe is that the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years30 found this helpful

Eleanor Mackenzie

Founder · 1-10 employees · Logistics and transport

United Kingdom

5.0

31 Jul 2025

Incredible value

Receipt autoscans work well and the reports are comprehensive. Property tracking is built in, which matters with the MTD changes.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months33 found this helpful