Employees update their own details and request holiday in the app, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.
Pros
Employees update their own details and request holiday in the app.
Cons
It is built for simple payrolls, multiple pay frequencies push its limits.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years4 found this helpful
M
Martin Quinn
Sole trader · 1-10 employees · IT services
United Kingdom
4.0
20 Apr 2026
Works because it is inside Xero
Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. The per person allowance is easy to misread when you are growing, but we live with it.
Pros
Sharing one audit trail with the accounts made year end simpler.
Cons
The per person allowance is easy to misread when you are growing.
Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years4 found this helpful
L
Louise Halliwell
Operations manager · 51-200 employees · Fitness and leisure
United Kingdom
5.0
20 Apr 2026
Auto enrolment sorted
Employees update their own details and request holiday in the app, and sharing one audit trail with the accounts made year end simpler. No complaints so far.
Pros
Employees update their own details and request holiday in the app.
Cons
Moving past your tier headcount costs more than expected.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years21 found this helpful
S
Sarah Kowalski
Finance director · 1000+ employees · Manufacturing
United Kingdom
5.0
18 Apr 2026
Fine up to a point
Auto enrolment assessment runs each period without me remembering, and the pension provider connection to NEST just worked. No complaints so far.
Pros
Auto enrolment assessment runs each period without me remembering.
Cons
A bureau would find it too light.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years18 found this helpful
F
Fiona Sinclair
Founder · 11-50 employees · Hospitality
United Kingdom
5.0
15 Apr 2026
Fine up to a point
The pay run posts straight to the ledger so there is no journal to key, and employees update their own details and request holiday in the app. No complaints so far.
Pros
The pay run posts straight to the ledger so there is no journal to key.
Cons
CIS lives in the main Xero product rather than here.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years35 found this helpful
A
Amy Bramley
Practice manager · 1-10 employees · Marketing and advertising
United Kingdom
3.0
7 Apr 2026
Great if your payroll is simple
The pay run posts straight to the ledger so there is no journal to key. That said, CIS lives in the main Xero product rather than here and moving past your tier headcount costs more than expected.
Pros
The pay run posts straight to the ledger so there is no journal to key.
Cons
CIS lives in the main Xero product rather than here.
Ease of use
2.0
Value for money
2.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months10 found this helpful
N
Neil Ferreira
Founder · 11-50 employees · Healthcare
United Kingdom
5.0
6 Apr 2026
Fine up to a point
The pay run posts straight to the ledger so there is no journal to key, and auto enrolment assessment runs each period without me remembering. No complaints so far.
Pros
The pay run posts straight to the ledger so there is no journal to key.
Cons
The per person allowance is easy to misread when you are growing.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years17 found this helpful
J
Jodie Sandhu
Office manager · 1-10 employees · Hospitality
United Kingdom
5.0
4 Apr 2026
Great if your payroll is simple
The pay run posts straight to the ledger so there is no journal to key. Auto enrolment assessment runs each period without me remembering.
Pros
The pay run posts straight to the ledger so there is no journal to key.
Cons
A bureau would find it too light.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years4 found this helpful
M
Martin Radcliffe
Practice manager · 11-50 employees · Retail
LinkedIn verifiedUnited Kingdom
4.0
4 Apr 2026
Works because it is inside Xero
Employees update their own details and request holiday in the app. Only real gripe is that it is built for simple payrolls, multiple pay frequencies push its limits.
Pros
Employees update their own details and request holiday in the app.
Cons
It is built for simple payrolls, multiple pay frequencies push its limits.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years2 found this helpful
T
Thomas Middleton
Company secretary · 51-200 employees · Food and beverage
United Kingdom
3.0
1 Apr 2026
Great if your payroll is simple
Sharing one audit trail with the accounts made year end simpler. That said, moving past your tier headcount costs more than expected and the per person allowance is easy to misread when you are growing.
Pros
Sharing one audit trail with the accounts made year end simpler.
Cons
Moving past your tier headcount costs more than expected.
