Skip to content
Shape Payroll logo

Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

Filter reviews

Verified reviews for Shape Payroll

250 reviews matching your filters

Sarah Sinclair

Office manager · 1-10 employees · Professional services

LinkedIn verifiedUnited Kingdom
3.0

27 May 2024

Does RTI and auto enrolment fine

The pay run is quick and clear for a non specialist. That said, it is built for simple payrolls and we will outgrow it and smaller vendor with a narrower feature set.

Pros

The pay run is quick and clear for a non specialist.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months26 found this helpful

Rachel Nasir

Bookkeeper · 1-10 employees · Retail

United Kingdom
4.0

20 May 2024

Does RTI and auto enrolment fine

RTI and auto enrolment are handled without fuss, and the pay run is quick and clear for a non specialist. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months19 found this helpful

Alan Kowalski

Director · 1-10 employees · Fitness and leisure

United Kingdom
4.0

13 May 2024

Does RTI and auto enrolment fine

Pro is only five pounds a month for up to five staff. Only real gripe is that no multiple pay frequencies or complex statutory handling.

Pros

Pro is only five pounds a month for up to five staff.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
5.0
Used for 6-12 months17 found this helpful

Fiona Holloway

Practice manager · 1-10 employees · Retail

United Kingdom
2.0

9 May 2024

Great for a handful of staff

No multiple pay frequencies or complex statutory handling, and smaller vendor with a narrower feature set. RTI and auto enrolment are handled without fuss, which is about the only positive.

Pros

RTI and auto enrolment are handled without fuss.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years29 found this helpful

Callum Okonkwo

Sole trader · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom
4.0

7 May 2024

Perfect for a micro employer

RTI and auto enrolment are handled without fuss. Only real gripe is that it is built for simple payrolls and we will outgrow it.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 2+ years28 found this helpful

Megan Osei

Founder · 1-10 employees · Engineering

LinkedIn verifiedUnited Kingdom
5.0

5 May 2024

No fuss payroll

The pay run is quick and clear for a non specialist. Pro is only five pounds a month for up to five staff.

Pros

The pay run is quick and clear for a non specialist.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months23 found this helpful

Megan Hargreaves

Bookkeeper · 1-10 employees · Food and beverage

United Kingdom
4.0

2 May 2024

Great for a handful of staff

It updates itself for each April without me thinking about it. Only real gripe is that check the integration with your accounting first.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months23 found this helpful

Craig Fairbanks

Bookkeeper · 1-10 employees · Food and beverage

United Kingdom
2.0

27 Apr 2024

Free payroll that works

It is built for simple payrolls and we will outgrow it, and no multiple pay frequencies or complex statutory handling. The free Basic tier runs our small pay run at no cost, which is about the only positive.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 2+ years18 found this helpful

Ruth Ashworth

Payroll manager · 51-200 employees · Retail

LinkedIn verifiedUnited Kingdom
4.0

14 Apr 2024

Great for a handful of staff

Pro is only five pounds a month for up to five staff. Only real gripe is that check the integration with your accounting first.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years27 found this helpful

Adam Nowak

Director · 1-10 employees · Property and lettings

United Kingdom
5.0

12 Apr 2024

Simple and cheap

It updates itself for each April without me thinking about it, and RTI and auto enrolment are handled without fuss. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years1 found this helpful