Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Katie Rhodes

Owner · 11-50 employees · Professional services

United Kingdom

4.0

4 Dec 2025

Right tool for regulated manufacturing

Batch traceability is a regulatory requirement for us and it handles it, and it copes with our order volume where the last system slowed to a crawl. The interface is dense and new staff need structured training, but we live with it.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 3.0

Used for Less than 6 months17 found this helpful

Jodie Fairbanks

Director · 1-10 employees · Charity and non-profit

United Kingdom

4.0

29 Nov 2025

Right tool for regulated manufacturing

Capacity planning across two sites finally works, and multi legislation in one instance across three countries. Not something you buy without a full selection process, but we live with it.

Pros

Capacity planning across two sites finally works.

Cons

Not something you buy without a full selection process.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years12 found this helpful

Mark Rhodes

Payroll manager · 201-500 employees · IT services

LinkedIn verifiedUnited Kingdom

3.0

24 Nov 2025

Traceability was non negotiable

Multi legislation in one instance across three countries. That said, the implementation ran to fourteen months and the UK partner pool is small so your options are limited.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months16 found this helpful

Robert Wexford

Management accountant · 201-500 employees · Engineering

United Kingdom

4.0

23 Nov 2025

Multi country in one instance

Multi legislation in one instance across three countries, and batch traceability is a regulatory requirement for us and it handles it. The implementation ran to fourteen months, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years39 found this helpful

Emma Devlin

Finance manager · 51-200 employees · Legal services

United Kingdom

2.0

14 Nov 2025

Right tool for regulated manufacturing

Not something you buy without a full selection process, and the interface is dense and new staff need structured training. Multi legislation in one instance across three countries, which is about the only positive.

Pros

Multi legislation in one instance across three countries.

Cons

Not something you buy without a full selection process.

Ease of use: 2.0
Value for money: 3.0
Customer service: 1.0
Functionality: 1.0

Used for 6-12 months26 found this helpful

Fiona Colquhoun

Finance manager · 51-200 employees · IT services

United Kingdom

5.0

12 Nov 2025

Handles our volume properly

Multi legislation in one instance across three countries. Quality control is built in rather than bolted on.

Pros

Multi legislation in one instance across three countries.

Cons

Total cost is far beyond the licence.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months8 found this helpful

Adam Devlin

Director · 1-10 employees · Professional services

LinkedIn verifiedUnited Kingdom

2.0

12 Nov 2025

Traceability was non negotiable

Total cost is far beyond the licence, and not something you buy without a full selection process. Capacity planning across two sites finally works, which is about the only positive.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 1.0
Value for money: 2.0
Customer service: 2.0
Functionality: 1.0

Used for 1-2 years1 found this helpful

Owen Rhodes

Financial controller · 51-200 employees · Construction

United Kingdom

4.0

9 Nov 2025

Handles our volume properly

It copes with our order volume where the last system slowed to a crawl. Only real gripe is that the UK partner pool is small so your options are limited.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years23 found this helpful

Laura Quinn

Founder · 11-50 employees · Construction

United Kingdom

5.0

3 Nov 2025

Handles our volume properly

Multi legislation in one instance across three countries. Quality control is built in rather than bolted on.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months35 found this helpful

Rebecca Holloway

Bookkeeper · 11-50 employees · Fitness and leisure

United Kingdom

4.0

24 Oct 2025

Multi country in one instance

Multi legislation in one instance across three countries, and quality control is built in rather than bolted on. The interface is dense and new staff need structured training, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years39 found this helpful