Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Sophie Ellery

Founder · 1-10 employees · Retail

United Kingdom

5.0

15 Jan 2026

Right tool for regulated manufacturing

It copes with our order volume where the last system slowed to a crawl. Batch traceability is a regulatory requirement for us and it handles it.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

Not something you buy without a full selection process.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months8 found this helpful

Ruth Cavendish

Founder · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom

4.0

10 Jan 2026

Traceability was non negotiable

Multi legislation in one instance across three countries, and capacity planning across two sites finally works. The implementation ran to fourteen months, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years11 found this helpful

Martin Baptiste

Director · 1-10 employees · Education

United Kingdom

3.0

8 Jan 2026

Right tool for regulated manufacturing

Capacity planning across two sites finally works. That said, total cost is far beyond the licence and not something you buy without a full selection process.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months24 found this helpful

Callum Osei

Director · 11-50 employees · Recruitment

United Kingdom

4.0

7 Jan 2026

Multi country in one instance

Quality control is built in rather than bolted on, and capacity planning across two sites finally works. Not something you buy without a full selection process, but we live with it.

Pros

Quality control is built in rather than bolted on.

Cons

Not something you buy without a full selection process.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years15 found this helpful

Gareth Stroud

Bookkeeper · 11-50 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

5 Jan 2026

Traceability was non negotiable

It copes with our order volume where the last system slowed to a crawl, and multi legislation in one instance across three countries. No complaints so far.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years23 found this helpful

Mark Whitfield

Bookkeeper · 1-10 employees · Accounting

United Kingdom

4.0

29 Dec 2025

Right tool for regulated manufacturing

It copes with our order volume where the last system slowed to a crawl, and quality control is built in rather than bolted on. The UK partner pool is small so your options are limited, but we live with it.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years19 found this helpful

Neil Begum

Sole trader · 11-50 employees · Healthcare

United Kingdom

3.0

29 Dec 2025

Handles our volume properly

Mixed. Capacity planning across two sites finally works, but the interface is dense and new staff need structured training.

Pros

Capacity planning across two sites finally works.

Cons

The interface is dense and new staff need structured training.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years36 found this helpful

Paul Quinn

Practice manager · 1-10 employees · Legal services

United Kingdom

2.0

25 Dec 2025

Serious ERP, serious project

The UK partner pool is small so your options are limited, and the interface is dense and new staff need structured training. Quality control is built in rather than bolted on, which is about the only positive.

Pros

Quality control is built in rather than bolted on.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 3.0

Used for 2+ years9 found this helpful

Michael Ellery

Practice manager · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

24 Dec 2025

Handles our volume properly

Batch traceability is a regulatory requirement for us and it handles it, and it copes with our order volume where the last system slowed to a crawl. No complaints so far.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

Not something you buy without a full selection process.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years26 found this helpful

Mark Bhatti

Owner · 11-50 employees · Legal services

United Kingdom

2.0

22 Dec 2025

Serious ERP, serious project

The UK partner pool is small so your options are limited, and the interface is dense and new staff need structured training. Multi legislation in one instance across three countries, which is about the only positive.

Pros

Multi legislation in one instance across three countries.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 1.0

Used for 2+ years28 found this helpful