Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Amy Ellery

Practice manager · 1-10 employees · IT services

United Kingdom

2.0

29 Apr 2024

Right tool for regulated manufacturing

Not something you buy without a full selection process, and the implementation ran to fourteen months. Batch traceability is a regulatory requirement for us and it handles it, which is about the only positive.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

Not something you buy without a full selection process.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 1.0

Used for Less than 6 months28 found this helpful

Laura Quinn

Owner · 1-10 employees · Retail

United Kingdom

5.0

25 Apr 2024

Handles our volume properly

Multi legislation in one instance across three countries, and quality control is built in rather than bolted on. No complaints so far.

Pros

Multi legislation in one instance across three countries.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years15 found this helpful

Andrew Wexford

HR manager · 201-500 employees · Engineering

United Kingdom

2.0

25 Apr 2024

Serious ERP, serious project

Total cost is far beyond the licence, and the UK partner pool is small so your options are limited. Capacity planning across two sites finally works, which is about the only positive.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 6-12 months

Alan Kowalski

Finance director · 1000+ employees · Professional services

United Kingdom

4.0

25 Apr 2024

Handles our volume properly

Quality control is built in rather than bolted on. Only real gripe is that total cost is far beyond the licence.

Pros

Quality control is built in rather than bolted on.

Cons

Total cost is far beyond the licence.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years11 found this helpful

Michael Mackenzie

Financial controller · 201-500 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

5.0

21 Apr 2024

Multi country in one instance

Capacity planning across two sites finally works. It copes with our order volume where the last system slowed to a crawl.

Pros

Capacity planning across two sites finally works.

Cons

Total cost is far beyond the licence.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years37 found this helpful

Charlotte Bhatti

Office manager · 11-50 employees · Construction

United Kingdom

4.0

21 Apr 2024

Serious ERP, serious project

Batch traceability is a regulatory requirement for us and it handles it, and it copes with our order volume where the last system slowed to a crawl. The implementation ran to fourteen months, but we live with it.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years13 found this helpful

Paul Ellery

Founder · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom

2.0

18 Apr 2024

Handles our volume properly

The UK partner pool is small so your options are limited, and the interface is dense and new staff need structured training. Capacity planning across two sites finally works, which is about the only positive.

Pros

Capacity planning across two sites finally works.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years3 found this helpful

Robert Nowak

Founder · 1-10 employees · Education

United Kingdom

4.0

18 Apr 2024

Handles our volume properly

Multi legislation in one instance across three countries, and batch traceability is a regulatory requirement for us and it handles it. The implementation ran to fourteen months, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years16 found this helpful

Kevin Mackenzie

Owner · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

17 Apr 2024

Handles our volume properly

Quality control is built in rather than bolted on, and capacity planning across two sites finally works. No complaints so far.

Pros

Quality control is built in rather than bolted on.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months24 found this helpful

Zoe Okonkwo

Company secretary · 201-500 employees · Charity and non-profit

United Kingdom

5.0

6 Apr 2024

Serious ERP, serious project

Quality control is built in rather than bolted on, and capacity planning across two sites finally works. No complaints so far.

Pros

Quality control is built in rather than bolted on.

Cons

The interface is dense and new staff need structured training.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years33 found this helpful