Sage X3

Verified listing

Sage's enterprise ERP for complex manufacturing and distribution businesses

4.0Based on 288 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.9
Features3.9

Rating distribution

5 stars
121
4 stars
90
3 stars
46
2 stars
26
1 star
5

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Verified reviews for Sage X3

288 reviews matching your filters

Nicola Nowak

Bookkeeper · 11-50 employees · Logistics and transport

United Kingdom

3.0

21 Sep 2025

Traceability was non negotiable

It copes with our order volume where the last system slowed to a crawl. That said, the interface is dense and new staff need structured training and the UK partner pool is small so your options are limited.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The interface is dense and new staff need structured training.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months15 found this helpful

Olivia Nowak

Founder · 11-50 employees · Education

United Kingdom

4.0

15 Sep 2025

Handles our volume properly

Multi legislation in one instance across three countries, and quality control is built in rather than bolted on. The UK partner pool is small so your options are limited, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 5.0
Value for money: 3.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years1 found this helpful

Ian Pemberton

Director · 1-10 employees · Marketing and advertising

United Kingdom

4.0

14 Sep 2025

Multi country in one instance

Batch traceability is a regulatory requirement for us and it handles it. Only real gripe is that the UK partner pool is small so your options are limited.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 3.0
Value for money: 3.0
Customer service: 5.0
Functionality: 3.0

Used for 6-12 months2 found this helpful

Paul Wexford

Director · 11-50 employees · Manufacturing

United Kingdom

4.0

14 Sep 2025

Serious ERP, serious project

Quality control is built in rather than bolted on. Only real gripe is that the UK partner pool is small so your options are limited.

Pros

Quality control is built in rather than bolted on.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years25 found this helpful

Alan Hargreaves

Practice manager · 1-10 employees · Education

United Kingdom

4.0

13 Sep 2025

Right tool for regulated manufacturing

Batch traceability is a regulatory requirement for us and it handles it, and multi legislation in one instance across three countries. The UK partner pool is small so your options are limited, but we live with it.

Pros

Batch traceability is a regulatory requirement for us and it handles it.

Cons

The UK partner pool is small so your options are limited.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months7 found this helpful

Ruth Quinn

Financial controller · 51-200 employees · Recruitment

United Kingdom

4.0

6 Sep 2025

Right tool for regulated manufacturing

Multi legislation in one instance across three countries, and batch traceability is a regulatory requirement for us and it handles it. The interface is dense and new staff need structured training, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 3.0

Used for 1-2 years20 found this helpful

Alan Quinn

Management accountant · 201-500 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

5 Sep 2025

Handles our volume properly

Quality control is built in rather than bolted on, and capacity planning across two sites finally works. Total cost is far beyond the licence, but we live with it.

Pros

Quality control is built in rather than bolted on.

Cons

Total cost is far beyond the licence.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years33 found this helpful

Rachel Ferreira

Bookkeeper · 1-10 employees · Education

United Kingdom

4.0

31 Aug 2025

Multi country in one instance

Capacity planning across two sites finally works. Only real gripe is that the interface is dense and new staff need structured training.

Pros

Capacity planning across two sites finally works.

Cons

The interface is dense and new staff need structured training.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months19 found this helpful

Freya Marsden

Company secretary · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom

3.0

28 Aug 2025

Multi country in one instance

It copes with our order volume where the last system slowed to a crawl. That said, the implementation ran to fourteen months and total cost is far beyond the licence.

Pros

It copes with our order volume where the last system slowed to a crawl.

Cons

The implementation ran to fourteen months.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years18 found this helpful

Richard Thornley

Bookkeeper · 1-10 employees · IT services

United Kingdom

4.0

27 Aug 2025

Multi country in one instance

Multi legislation in one instance across three countries, and quality control is built in rather than bolted on. The implementation ran to fourteen months, but we live with it.

Pros

Multi legislation in one instance across three countries.

Cons

The implementation ran to fourteen months.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years16 found this helpful