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Odoo

Verified listing

A modular open source ERP where you switch on only the apps you need

4.1Based on 218 reviews
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Ratings by dimension

  • Ease of use4.0
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars78
  • 3 stars27
  • 2 stars8
  • 1 star10

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Verified reviews for Odoo

218 reviews matching your filters

Richard Stroud

Director · 1-10 employees · IT services

United Kingdom
3.0

15 Jul 2024

Free app got us started

Far cheaper than NetSuite or SAP for a broad platform. That said, quality varies across the many apps and community modules and the flexibility means getting it right takes real setup effort.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

Quality varies across the many apps and community modules.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 2+ years34 found this helpful

Alan Marsden

Founder · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
5.0

6 Jul 2024

Modular and flexible

We added inventory and manufacturing as we grew, one at a time. Switching on only the apps we need suited our budget perfectly.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

The promotional price and the renewal price are different.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months15 found this helpful

Rachel Ferreira

Founder · 11-50 employees · Property and lettings

United Kingdom
2.0

5 Jul 2024

Great value, needs a good partner

The flexibility means getting it right takes real setup effort, and the promotional price and the renewal price are different. We added inventory and manufacturing as we grew, one at a time, which is about the only positive.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months38 found this helpful

Richard Kowalski

Sole trader · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom
5.0

3 Jul 2024

Switch on what you need

Being open source, our partner customised it to fit us. Far cheaper than NetSuite or SAP for a broad platform.

Pros

Being open source, our partner customised it to fit us.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years27 found this helpful

Amy Wexford

Bookkeeper · 11-50 employees · Logistics and transport

United Kingdom
5.0

30 Jun 2024

Switch on what you need

The one app free tier let us start at no cost. Far cheaper than NetSuite or SAP for a broad platform.

Pros

The one app free tier let us start at no cost.

Cons

Quality varies across the many apps and community modules.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months38 found this helpful

Fiona Radcliffe

Director · 11-50 employees · Construction

United Kingdom
4.0

24 Jun 2024

Switch on what you need

Being open source, our partner customised it to fit us, and we added inventory and manufacturing as we grew, one at a time. The promotional price and the renewal price are different, but we live with it.

Pros

Being open source, our partner customised it to fit us.

Cons

The promotional price and the renewal price are different.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years37 found this helpful

Bethany Kowalski

Office manager · 11-50 employees · Wholesale

LinkedIn verifiedUnited Kingdom
2.0

22 Jun 2024

Free app got us started

Quality varies across the many apps and community modules, and a poorly configured Odoo is as painful as any bad ERP. Switching on only the apps we need suited our budget perfectly, which is about the only positive.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

Quality varies across the many apps and community modules.

Ease of use
1.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months38 found this helpful

Sarah Whitfield

Company secretary · 201-500 employees · Logistics and transport

United Kingdom
3.0

19 Jun 2024

Modular and flexible

Mixed. Being open source, our partner customised it to fit us, but a poorly configured Odoo is as painful as any bad ERP.

Pros

Being open source, our partner customised it to fit us.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months18 found this helpful

Paul Radcliffe

Practice manager · 11-50 employees · Professional services

United Kingdom
5.0

17 Jun 2024

Modular and flexible

Far cheaper than NetSuite or SAP for a broad platform, and the one app free tier let us start at no cost. No complaints so far.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

The promotional price and the renewal price are different.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months25 found this helpful

Claire Begum

Head of finance · 1000+ employees · Professional services

United Kingdom
4.0

17 Jun 2024

Free app got us started

We added inventory and manufacturing as we grew, one at a time. Only real gripe is that a poorly configured Odoo is as painful as any bad ERP.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months11 found this helpful