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Odoo

Verified listing

A modular open source ERP where you switch on only the apps you need

4.1Based on 218 reviews
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Ratings by dimension

  • Ease of use4.0
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars78
  • 3 stars27
  • 2 stars8
  • 1 star10

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Verified reviews for Odoo

218 reviews matching your filters

Michael Stroud

Office manager · 1-10 employees · Engineering

United Kingdom
2.0

22 Aug 2024

Switch on what you need

Quality varies across the many apps and community modules, and a poorly configured Odoo is as painful as any bad ERP. Being open source, our partner customised it to fit us, which is about the only positive.

Pros

Being open source, our partner customised it to fit us.

Cons

Quality varies across the many apps and community modules.

Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months34 found this helpful

Alan Ashworth

Finance manager · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
3.0

18 Aug 2024

Cheaper than the big ERPs

Switching on only the apps we need suited our budget perfectly. That said, a poorly configured Odoo is as painful as any bad ERP and the flexibility means getting it right takes real setup effort.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
2.0
Used for Less than 6 months29 found this helpful

Rebecca Iqbal

Founder · 1-10 employees · Legal services

United Kingdom
4.0

15 Aug 2024

Grew app by app with us

Switching on only the apps we need suited our budget perfectly. Only real gripe is that the flexibility means getting it right takes real setup effort.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years1 found this helpful

Daniel Baptiste

Bookkeeper · 11-50 employees · Wholesale

LinkedIn verifiedUnited Kingdom
5.0

7 Aug 2024

Great value, needs a good partner

Being open source, our partner customised it to fit us, and switching on only the apps we need suited our budget perfectly. No complaints so far.

Pros

Being open source, our partner customised it to fit us.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years39 found this helpful

Rachel Baptiste

Director · 1-10 employees · Construction

United Kingdom
3.0

5 Aug 2024

Grew app by app with us

Mixed. Being open source, our partner customised it to fit us, but a poorly configured Odoo is as painful as any bad ERP.

Pros

Being open source, our partner customised it to fit us.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years11 found this helpful

Katie Mackenzie

HR manager · 51-200 employees · Professional services

United Kingdom
4.0

27 Jul 2024

Grew app by app with us

The one app free tier let us start at no cost, and far cheaper than NetSuite or SAP for a broad platform. The flexibility means getting it right takes real setup effort, but we live with it.

Pros

The one app free tier let us start at no cost.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years38 found this helpful

Thomas Rhodes

Owner · 1-10 employees · Food and beverage

United Kingdom
4.0

23 Jul 2024

Great value, needs a good partner

We added inventory and manufacturing as we grew, one at a time. Only real gripe is that quality varies across the many apps and community modules.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

Quality varies across the many apps and community modules.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 2+ years37 found this helpful

Katie Pemberton

Financial controller · 51-200 employees · Accounting

United Kingdom
1.0

21 Jul 2024

Free app got us started

A poorly configured Odoo is as painful as any bad ERP. The flexibility means getting it right takes real setup effort. Looking at alternatives.

Pros

Being open source, our partner customised it to fit us.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 1-2 years23 found this helpful

Mohammed Sinclair

Operations manager · 51-200 employees · Food and beverage

United Kingdom
5.0

20 Jul 2024

Great value, needs a good partner

Far cheaper than NetSuite or SAP for a broad platform, and we added inventory and manufacturing as we grew, one at a time. No complaints so far.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months3 found this helpful

Mark Corrigan

Systems accountant · 501-1000 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
2.0

17 Jul 2024

Great value, needs a good partner

Quality varies across the many apps and community modules, and the promotional price and the renewal price are different. Switching on only the apps we need suited our budget perfectly, which is about the only positive.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

Quality varies across the many apps and community modules.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years19 found this helpful