FreeAgent

Verified listing

Built for UK contractors and freelancers, and free with a NatWest, RBS or Mettle account

4.1Based on 297 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
126
4 stars
96
3 stars
49
2 stars
20
1 star
6

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Verified reviews for FreeAgent

297 reviews matching your filters

Priya Nowak

Bookkeeper · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

1.0

7 May 2025

The tax timeline is the killer feature

The free tier is tied to keeping the bank account. A growing team will outgrow it and the move is a job. Looking at alternatives.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

The free tier is tied to keeping the bank account.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 1-2 years12 found this helpful

Martin Dunmore

Director · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom

4.0

6 May 2025

Ideal until you grow

The Self Assessment figures for a director come out ready to file. Only real gripe is that reporting depth is limited beyond the essentials.

Pros

The Self Assessment figures for a director come out ready to file.

Cons

Reporting depth is limited beyond the essentials.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months28 found this helpful

Owen Colquhoun

Founder · 11-50 employees · Education

United Kingdom

3.0

28 Apr 2025

Ideal until you grow

Mixed. The Self Assessment figures for a director come out ready to file, but the app ecosystem is much smaller than Xero.

Pros

The Self Assessment figures for a director come out ready to file.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years17 found this helpful

Owen Colquhoun

Practice manager · 11-50 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

25 Apr 2025

Free with our bank, brilliant

It is free because we bank with NatWest, which is hard to argue with, and the Self Assessment figures for a director come out ready to file. No complaints so far.

Pros

It is free because we bank with NatWest, which is hard to argue with.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months23 found this helpful

Priya Baptiste

Payroll manager · 51-200 employees · Recruitment

United Kingdom

4.0

23 Apr 2025

The tax timeline is the killer feature

Dividend documentation is handled without a separate template. Only real gripe is that the free tier is tied to keeping the bank account.

Pros

Dividend documentation is handled without a separate template.

Cons

The free tier is tied to keeping the bank account.

Ease of use: 5.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months23 found this helpful

Sarah Ferreira

Owner · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

5.0

21 Apr 2025

Corporation Tax without the shock

The Self Assessment figures for a director come out ready to file, and the tax timeline shows what is owed and when, so nothing surprises me. No complaints so far.

Pros

The Self Assessment figures for a director come out ready to file.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months26 found this helpful

Michael Nasir

Practice manager · 1-10 employees · Retail

United Kingdom

4.0

19 Apr 2025

Free with our bank, brilliant

Built for a one person limited company in a way the big names are not, and dividend documentation is handled without a separate template. A growing team will outgrow it and the move is a job, but we live with it.

Pros

Built for a one person limited company in a way the big names are not.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months11 found this helpful

Stephen Vaughan

Bookkeeper · 11-50 employees · Charity and non-profit

United Kingdom

2.0

15 Apr 2025

Made for contractors

It does not scale, there is no real stock control, and the free tier is tied to keeping the bank account. Corporation Tax tracks as I go rather than as a year end shock, which is about the only positive.

Pros

Corporation Tax tracks as I go rather than as a year end shock.

Cons

It does not scale, there is no real stock control.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months5 found this helpful

Simon Fairbanks

Director · 1-10 employees · Manufacturing

United Kingdom

4.0

8 Apr 2025

Ideal until you grow

The tax timeline shows what is owed and when, so nothing surprises me, and built for a one person limited company in a way the big names are not. The app ecosystem is much smaller than Xero, but we live with it.

Pros

The tax timeline shows what is owed and when, so nothing surprises me.

Cons

The app ecosystem is much smaller than Xero.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months24 found this helpful

Andrew Osei

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

6 Apr 2025

Ideal until you grow

Built for a one person limited company in a way the big names are not. Only real gripe is that a growing team will outgrow it and the move is a job.

Pros

Built for a one person limited company in a way the big names are not.

Cons

A growing team will outgrow it and the move is a job.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years33 found this helpful